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See what reviewers are saying

Rated 5 out of 5 stars

I've been using Zignaly for the past 6 months, I actually started with a small investment on its profit sharing model. Being naive in this crypto market, it looked very easy to use and beginner friend... See more

Company replied

Rated 5 out of 5 stars

Platform is 100% trustworthy They are in some kind of partnership with binance which makes thing easier in regard to transfer withdrawals. Active on discord and telegram , offers help in case o... See more

Company replied

Rated 5 out of 5 stars

I had an issue with KYC verification due to a previous account. Giulia helped me out really great here. There were some challenges, but together with the tech they jumped on this issue and finally got... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Zignaly for 3 years now and it’s been a solid experience overall. When I first started, the only thing that confused me was not knowing how long a fund manager might keep my funds in a... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services
  3. Investment service

Written by the company

We're building the future of accessible investing. In 2018, Zignaly started as a platform connecting traders with investors. Today, we've evolved into something bigger: a professional investing platform that puts expert-managed portfolios in the hands of everyone. Over 650,000 users from around the world trust us to grow their wealth through Z-Indexes, our flagship multi-asset smart portfolios. With more than $120 million invested on our platform, we've proven that professional-grade investing doesn't need to be complicated or exclusive. What makes us different? We only earn when you do. Our success-based model means zero fixed fees. Just a 10% share of your profits. That's it. Your success is literally our business. Whether you're looking


Contact info

  • Highend Technologies LLC, #1574, St. Vincent Bank Ltd Building, James Street, , Kingstown, St. Vincent & the Grenadines, Spain

  • support@zignaly.com
  • zignaly.com

You should know

4.2

Great

TrustScore 4 out of 5

160 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Caveat Emptor...

I deposited a small amount of crypto to this service. I used the crypto address they gave to send it to. Somehow, mysteriously, I sent it to the wrong address even though it was copy and pasted straight from their own website and I have more then enough internet, computer and education to copy and paste things. Now, after a three week wait for them to work on tracking it down, I have been provided with advice to contact the service I sent it from and have been told I need to pay closer attention to detail (basically). I can't recommend anyone try this service for any reason. Even their customer service does little and takes forever to do it. Good Luck and "let the buyer beware!"

## In response to the response: I heard it but I sent it to the address given to me by your website. That's all I will say.

17 March 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hello Elizabeth,

We checked your case and already informed you about the reason of losing your funds.

I'm sorry to tell you that you sent the funds to a wrong address, not the one shown on your dashboard, this is something totally outside of our scope, and there is nothing we can do, it's not under our control. Unfortunately, can't recover funds from an incorrect action in these cases. Hope you can understand.

Don't hesitate to contact us if you need anything from our side, here to help when possible.

Zignaly Team

Rated 5 out of 5 stars

Only paid after I earned, best global traders, and empowerment!

I have been using Zignaly for over two years now and I saw the platfrom evolve from being a signal provider to copy trading and now, the social investment revolution - the profit sharing services.
I am happy, I dont have to pay unless I make a profit; I have access to the best global traders where I can invest as low as $1, and I feel empowered that I dont have to pay high fees under "management fees" anymore. If you are using Zignaly, use multiple traders for yourself with different strategies! The best thing would be to keep making money when market is moving sideways or in a bear run, and the experts doing the shorts lol to make you money even though the market is going down - its the best feeling ever trust me :D

6 April 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Thanks a lot for your feedback and review!

Rated 5 out of 5 stars

The experience I have had with Zignaly…

The experience I have had with Zignaly has been fabulous, great team, fantastic services that actually solves real-world problems. About Profit-Sharing 2.0 interface, the UI/UX is great, easy to navigate. The launch of P.S 2.0 is around the corner, actually I can’t wait, I’m super hyped. Also the ZIGBids is also a superb product by Zignaly, I have actually won a Whitelist spot for a particular NFT thanks to ZIGBids. Good one team Zignaly.

10 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Emmanuel,

Thank you for your feedback, we're happy that you can enjoy our Profit sharing 2.0 beta.

And congrats for the NFT winning auction :)

Kind Regards,
Zignaly Team

Rated 5 out of 5 stars

Best copytrading platform

Best copytrading platform. No min dep, honest fees, huge list of traders, secured by binance.
Recommend!

13 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Viktor,

Thank you for sharing your feedback, it's appreciated :)

Kind Regards,
Zignaly Team

Rated 5 out of 5 stars

At 57 I wanted to learn more about the…

At 57 I wanted to learn more about the world of Crypto trading and started buying and trading a few coins myself. There is definitely learning curve to figuring out what services to use, how to sign up, terminologies, research etc etc. and I quickly found that I don't have the time or expertise to truly do this properly. I started researching a better way to do this and found Zignaly. I find that they provide a platform that is intuitive and easy to navigate especially for a beginner like me. As well, the customer service on the chat has been great and quick to answer questions providing help along the way. I use the copy trader function and diversify my funds across 5-8 traders. Starting slow and gaining knowledge of this industry so as to keep up with evolving technologies.

14 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Moyer,

Thank you for taking your time to share the experience with Zignaly. It's great to hear that we're able to help you.

Hope you have a good time with us!

Kind Regards
Zignaly Team

Rated 5 out of 5 stars

My Experience of using Zignaly with it's Products and Services offered.

My experience with Zignaly and it's products and services is definitely amazing. As of now, I enjoyed participated in some of the auction which Zigbids offers now though I didn't won as of now any of the Auctions offered, still I really enjoyed it much. Now, what I really like to know more is the PS 2.0 in which based on my experience on the beta testing and based on the experience other users shared it was indeed very great most especially the new interface were it is much easy to navigate and will give better experience for both traders and service providers. Zignaly has been doing their best for the benefits of its users, traders and investors, and I congratulate the team for the job will done.

To God be all the Glory! 😇☝️🙌

13 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Romel,

Thank you for taking time to share your experience. We're glad to know you have a good time with us.

The great things are on the way ;)

Kind regards,
Zignaly team

Rated 5 out of 5 stars

My experience with zignaly has been…

My experience with zignaly so far has been a sweet ride ☺️ my friends that I've referred can't stop talking about zigbids
I had the opportunity to be a beta tester for the ps 2.0 the interface is so cool 👍and I'm super-hyped about the launch of ps 2.0 its easy to glide through what I love most is that I can easily see my balance without having to type in a coin search word kudos to the team they're doing a great job

13 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Obinna,

Thank you for your nice feedback. We're happy to hear that!

Zignaly will continuously work to improve in order to provide you a better product everyday ;)

Kind regards,
Zignaly team

Rated 5 out of 5 stars

Great crypto-trading platform

Great crypto-trading platform. They keep evolving it and they invest money for real development and not too much marketing.
I trust ii

12 January 2023
Unprompted review
Zignaly logo

Reply from Zignaly

Thank you for taking the time to leave a kind response, it is always appreciated!

We are constantly working on improving our features, and every month we continue to grow and perfect our platform :)

Kind regards,
Zignaly Team

Rated 4 out of 5 stars

Zignaly: Indispensable Trading Tool

I've been using Zignaly for more than a year now and frankly I like the powerful trading terminal compared to the native controls from the exchanges. The trailing stop feature is powerful along with the TG notifications for trade status. There was just an instance a few months back that the system failed to notify me for a closed trade in TG. I don't know what happened, maybe it's not even Zignaly's fault just TG acting up. Also if there's an issue with your connected exchange, some positions may suddenly disappear from Zignaly's position list but they are still there on the exchange. I just re-add the positions on Zignaly.

27 September 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Thank you for taking the time to leave a kind response, it is always appreciated!

We are constantly working on improving our features, and every month we continue to grow and perfect our platform :)

Kind regards,
Zignaly Team

Rated 5 out of 5 stars

The Best Passive Income Option …

Zignaly is an amazing platform for retail investors to earn from expert strategies. I am very confident of the success of the project and would recommend it to anyone looking for a truly trustworthy passive income experience.

10 August 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Ahmed!

Thank you for taking the time to share your experience, it is very appreciated :)

Kind regards,
Zignaly Team

Rated 5 out of 5 stars

zignaly is a platform that prioritizes user experience.

Offering a unique experience in the crypto market, zignaly is a platform that prioritizes user experience.

9 August 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Aslan,

Thank you, we appreciate your review! The team is working on new features + additions directly related to our user experience, stay tuned!

Best regards,
Zignaly Team

Rated 2 out of 5 stars

can't withdraw while all positiona are closed

when i use profit sharing service, i want to withdraw money but i can't while all positions are closed

25 June 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Mã Hải Huy,

I would like to invite you to submit a ticket to our support team in order to check your particular case.

Please know that we are here to help and our support team is available 24/7 (https://help.zignaly.com/en/articles/6203524-contact-our-support-team)

Regards,
Zignaly Team

Rated 1 out of 5 stars

Scam site, scam team

After 1 year, it will be understood that it is definitely a scam site. As I've never won anything in 1 year, the information they offer you definitely doesn't work even though they created a saas service. A trader you have authorized makes different transactions on your behalf, but you cannot see them.
When you object to this situation, they say that you gave permission to the trader. The same trader opens many accounts and enters the same positions with your money and opens additional positions to recover the losses in these positions. You can lose all your money in the same position in account B of the same trader, while you are not making a loss in account A and you will not even know about it. I didn't know about it either, and when the trader closed the position, I disconnected from the trader, but my investment did not deposit in my wallet, for 20 days the technology team tried to solve the issue and what do you think happened in the end? They have deposited a certain amount of money into my account and although the remaining amount appears on the panel, they do not deposit it. PANEL is showing wrong and they are apologizing. Is this panel another company's? Definitely stay away. The tech team is useless garbage.

10 June 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Abdurrahman,

Thank you for the feedback. It is always helpful to have, in order to provide our users with better services.

In this case, there may have been a misunderstanding on how the platform works, specifically Profit-Sharing.

I'll try to cover some of the points that you mentioned in your review.

1: "Definitely a scam site. As I've never won anything in 1 year"

We are offering a marketplace for Traders and Investors to meet.
-Each service profile includes a description of how the traders strategy operates, contact information, and the level of drawdown that could be expected with their strategy.
-Investors can decide on any trading service available in our marketplace. Zignaly does not guarantee that any gain will be made. There is always risk involved while trading. We are simply operating the marketplace.

2: "A trader you have authorized makes different transactions on your behalf, but you cannot see them."

An investor is able to view all open positions from their dashboard.

3:"When you object to this situation, they say that you gave permission to the trader."

We do have that measure in place. Whenever an Investor joins a service (Trader), he is asked to confirm that:

a: I understand my whole USDT balance is now part of the margin and at risk.

b: I understand my funds will be transferred to the trader’s pool and will no longer appear in my available balance.

c: I understand that when disconnecting, I will only be able to withdraw my investment once the trader closes all open positions.

Profit-Sharing is currently operating with the 'Soft disconnection' method. This does not allow Investors to remove their allocation until any remaining open positions, (that you are participating in) have been closed.

Solution: We are releasing Profit-Sharing 2.0 very soon. This will allow Investors to 'hard' disconnect from a service (Trader) at any time.

4: "They have deposited a certain amount of money into my account and although the remaining amount appears on the panel, they do not deposit it."

I have reviewed your support request in order to understand your situation. I have confirmed that you have received the remaining balance, but If you continue to have any concerns, please contact us via our live chat.

I hope this helps touch on any misconceptions, and I am very sorry to hear you have had a negative experience,
Please know that the support team is available to answer any questions and will be able to guide you to avoid any confusion on functionality.

Regards,
Team Zignaly

Rated 4 out of 5 stars

Had a good time there

Had a good time there, but they should work with API instead of having money on their account.

And they should urgently make it clear that the user's money can be held indefinitely until the trader finalizes the trade. And worst of all, you can have 100k stuck because of a 100 bucks trade that was not completed. This is a bad policy that needs to be reviewed.

23 April 2022
Unprompted review
Rated 5 out of 5 stars

Thank you very much Mikollo!!

Thank you very much Mikollo!!
i had questions about the plataform but u guys helped me and solved my questions!

13 April 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Thank you very much Gabriel!

Mikkolo is very good at his job! always available!

I'm glad you feel comfortable with our platform and that your questions were solved =)

Regards,
Team Zignaly

Rated 1 out of 5 stars

most of the 5 star reviews are form 1…

most of the 5 star reviews are form 1 review holder guys which are new , so understand the level of scam ?

BEFORE INVESTMENT IN ANY SITE
CHECK HOW TO WITHDAR THE MONEY IF THERE IS NOTHING OR ITS CONFUSING
RUNN!!!!!

i still gor 20 scent in there account no posibility to take it out

31 March 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Tenz.Sar

Sorry but I don't understand your review. You label Zignaly as a "scam" just because you have 20 cents in your account that you have not been able to withdraw?

You must remember that Zignaly is an Official Binance Broker, so all accounts are actually Sub Accounts within the Binance Broker Program and withdrawals have to respect the minimums set by Binance.
The 20 cents you mention are even less than what is paid per transaction fees to make the withdrawal, so it is understandable that you can not withdraw them. But they will remain in your account until you want to use the platform again and you will be able to allocate them together with new funds to any service you are interested in.

Additionally, Zignaly has received less than a month ago 50 million in a private funding round from a prestigious investment fund. Here is the link to the Yahoo finance news, so you can read it from an unbiased point of view:

Yahoo finance:
https://finance.yahoo.com/news/crypto-investment-platform-zignaly-secures-120000425.html?

Coindesk:
https://www.coindesk.com/business/2022/03/03/crypto-investment-platform-zignaly-secures-up-to-50m-in-financing-deal/

I understand and respect that you have differences with our platform, or even that it is not the type of product you need. But I can assure you that all our reviews are organic from users of our community, and also that Zignaly is not a scam.

I am sure that in the future, if you give the platform a chance again, you will have a better experience.

Regards,
Team Zignaly

Rated 5 out of 5 stars

Zignaly is the best platform I've seen

This project is by far one of the best out there. The people are great and the support is the best I've ever scene on any project. I've been through a ton of projects and this one by far is the best. It operates well, it's very transparent, the support is great and it just works awesomely overall.

7 March 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Thank you very much Teknogod!

I'm glad you are having a good experience with us, we work very hard to provide the best possible service to our community! And great things are on the way =)

Regards,
Team Zignaly

Rated 5 out of 5 stars

its very nice

1 March 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Thank you very much Yousef!

We try to give the best service possible and provide fast and efficient support.

Regards,
Team Zignaly

Rated 1 out of 5 stars

So basicly worst site i have ever been

So basicly worst site i have ever been, first it was problem for me because i putted btc money into zig wallet which as they said was not supposed to ever recieve btc as deposit, so i couldnt do anything whit that money for a long time about 2 months and then i started copy trading and lost 50% of my investment in a month. Just dont do it you will lose money time and nerves. Good thing only was that on discord i manged to contact admin which is a really helpful and he was the one who resolved my problems otherwise for support to answer needs forever. All here gl and hf

25 February 2022
Unprompted review
Zignaly logo

Reply from Zignaly

Hi Brainislav,

I'm sorry you feel this way, I did some research and found your ticket. I have read everything that happened with your BTC deposit in ZigWallet and I would like to make some clarifications:

When that happened to you, our ZigWallet functionality and the Vault had been operational for a few days, at that time it was not possible for users to withdraw other coins from the ZigWallet, mainly because it was not planned for users to deposit them from the beginning. Due to the mistake you made, erroneously depositing BTC there, as well as many other users, our tech team added the function that allows to withdraw these coins. So if this happens again to another user, he can withdraw the coins himself and in a matter of seconds.
At the time it took a while to give you an answer because we had to add and develop a functionality to cover your need, it was not because of bad management or anything like that. Our support has an incident resolution period of less than 24 hours on average.

Regarding the second point you mention, where you lost 50% of your funds following a trader. Again I am very sorry that you had this experience, Zignaly is just a Marketplace that allows traders to connect with users in a simple way. So we do not own any of the strategies.
Each user is responsible for choosing from the hundreds of traders available and choosing the combination of them that best suits their profile. We have many users who are making very good profits, most of them because they have diversified among multiple traders, so they are not overexposed to one trader and average the profits of all of them.
Remember that in Profit Sharing you can follow a trader with as little as 1 USDT, so you can test traders and how they operate without risking a lot of capital, until you find the ones that best fit your profile as an investor and diversify among them all.

If you ever give our platform a try again, I am sure you will have better experiences.

Regards,
Team Zignaly

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