Waiting for results but know it will take awhile. Like using app. It’s helpful for sure. Don’t think there is a suggested schedule for using different apps. Suggestions would be helpful. Love the Zi... See more
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Contact info
The Beauty Tech Group, Suite 3F1 The Glasshouse, Alderley Park, Congleton Road, SK10 4ZE, Macclesfield, United Kingdom
- support@ziipbeauty.com
- ziipbeauty.com
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Ziip user for almost 2 years
I have been using my ziip for a year and a half and have noticed an improvement with the texture and overall appearance of my skin. I recently upgraded to the Crystal Gel and feel it has made an impact as well.
The device actually works
The device actually works! You just have to be faithful and the serum is nice. It works very well with the unit and whenever I order things come very promptly. It’s always really easy. I appreciate it very much.
Love my ZIIP!
Love my ZIIP!
At 68 it has been a game changer for my complexion.
As the saying goes on Skincare, it is not a race. It is a marathon. With consistent use, you will see results.
Great company to order from
Great company to order from. Received in a timely manner. Will order from them again.
It shipped in pretty quick and the package is so beautiful and the ZIIP Halo is so easy to good and luxury
It shipped in pretty quick and the package is so beautiful. The ZIIP Halo is so easy to hold and so luxury.
Love this new addition to my skincare…
Love this new addition to my skincare routine. I have been using it consistently for the past 10 days and can already see the benefit.
May use AI-assist with repliesRead more
Can Honestly Say I’m Pleased With My Interaction
After years of supporting this company and their products, I am extremely disappointed in the support that has become non-existent since the acquisition by Current Body.
That was my original review after having issues with the recent software update.
I’m extremely pleased to now update my review to reflect my phone interaction that was able to resolve the issue.
Do they still have coding issues to address? Yes. But, their engineers understand that and they know how to address the issues so that the app is absolutely working as is your device.
They’re also working to improve customer service options. Overall, extremely productive call.

Reply from ziipbeauty.com
I upgraded to the ziip halo 2.0 a few…
I upgraded to the ziip halo 2.0 a few months ago. Because I am in my very late 70's, I am not getting the results that someone in their 40's or 50's but I feel like the 3 to 4 treatments a week help with some sculpting and strengthening my face and neck area. I do like the upgrades, a cover for the charger, more choices on the app (excellent) and a quieter "beep" sound.
Thank you Ziip Halo team!
I have been using my Ziip Halo for a couple of years and loving the results . Following the app treatments with Melanie guiding the process has made a profound difference in the texture firmness and health of my skin.
I recently had an issue with my device, and the customer service was immediately responsive and resolved the problem promptly.
Overall an excellent experience.
Halo broken after 4 months, cust service nonresponsive
I purchased a Ziip Halo on sale during Black Friday 2025, and by April 2026, the device would not work. I emailed customer service as instructed by the website and the app, and didn't hear back for days. I escalated to their Instagram, got a DM from someone there telling me to fill out a warranty claim on their website, which I did; however, the warranty claim page states I'll have to pay the difference between the current price and the sale price for a replacement device. How is this acceptable customer service? For a device that is approx. $400 USD retail, customer service should respond via email, have a working live chat on their website, or a phone number we can call. Further, I shouldn't have to pay additional money for a warranty replacement because a device broke after FOUR MONTHS of intermittent use. I used the Ziip gels, I wiped the device down with a clean, dry cloth after each use, and ensured to not get any gel in the charger port. Buyer beware - customer service is a nightmare, and for how much you're spending you would expect a customer service experience that aligns with the price point.

Reply from ziipbeauty.com
Saw results within a couple of weeks…
Saw results within a couple of weeks using. It's easy and very effective.
THIS IS A GREAT PRODUCT
THIS IS A GREAT PRODUCT. THIS IS MY THIRD ZIIP. KEEPS MY FACE TONED AND FLAWLESS, YOUR MISSING OUT ON BEAUTIFIL SKIN IF YOU DON'T HAVE ONE, Sandee
Its amazing!!!
Excellent customer service
Excellent customer service when I had to return a faulty device
Over 60
Being over 60 of age I don’t see much improvement on my jewels and lips I have been using it regularly my skin is softer it will probably take longer for me I like the fact that I can take care of this at home my self.

Reply from ziipbeauty.com
Works Better Than My Device Brand
The conductive gel came quickly. It is a thin consistency and spreads nicely. It is not sticky and works well with my RF facial device (not a Ziip device). It rinses easily and has not caused breakouts.
I had a problem with my ZIIP wouldn’t…
I had a problem with my ZIIP wouldn’t work. The company gave suggestions but still would not work. Had to take a picture of it plugged in . They saw snd gave me the packing slip to return . A new one was in the mail a replacement.
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