Zilocar Reviews 200

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, finding the reports comprehensive and easy to read. Many users appreciate that the information provided helped them make informed decisions, often saving them from purchasing problematic vehicles by revealing crucial details like accident history or other significant problems. The service is often seen as a valuable tool for peace of mind when buying a used car. However, some customers also noted that the product's information can sometimes be less detailed than competitors, particularly concerning service records and accident reporting. A few people were dissatisfied with the pricing, feeling that some reports were too expensive or that promotional offers were misleading. Additionally, some reviewers experienced issues with the website, such as difficulty entering codes for multiple reports or finding the user interface basic.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the thoroughness and ease of use, stating it... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the pricing to be a good alternative... See more

Website

Users describe ambiguous interactions with the website. While many customers praise it as a go-to for vehicle... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing strong dissatisfaction, citing missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Has all the basic information, but with $29.95 is about $16 cheaper than Car fax. Good if you buy a used car, to ensure no accidents and regular maintenance. On the other hand Car Fax has a bit m... See more

Rated 4 out of 5 stars

I was at a dealership to buy a used car in Berger, Lagos (Nigeria). I needed a quick history of the Toyota Tacoma, searched Google and found Zilocar. I got the information I wanted very fast. I actua... See more

Rated 4 out of 5 stars

Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more

Rated 5 out of 5 stars

Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually... See more


Company details

  1. Car dealer
  2. Car service

Written by the company

Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

200 reviews

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Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

It was amazing how little information dealer & even his service dept had & I provided hard copy and emailed sales manager and they shod

It was amazing how little information the dealerships tend to have. They live by the CarFax (if provided), and they don't even know they can get more than just that report that is available online, much less Zilocar.
The sales manager for the most upscale dealership of their chain took at look at what I brought from Trust Pilot and was floored. It also changed the conversation we were able to have with him. Would HIGHLY recommend this site to anyone looking for a vehicle b/c you'll have info the dealership or a private seller won't with plenty to back things up! Thank you, Zilocar. Will never look for a vehicle again without using Zilocar!!! Amazing and don't have to look up a lot of tings next time you look for a vehicle!!! AMAZING!!!!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Zilocar

Thanks to Zilocar, we found out just in the nick of time that the van we were purchasing had odometer fraud -- 100,000K miles had gone missing. Buying that van could have put a big financial strain on our family. Now we know to do our homework first.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

3-month package of invaluable reports

Bought a 3-month package of reports at a great price, and it was a smooth purchase experience. Easy to use the site and the vehicle history reports are thorough and contain invaluable information. For example, it seems dealers are buying salvage title cars out of state and are able to resale with blue titles in Texas. Knowing the state where a low mileage used car originated is a tipoff to checking further for damage or repair indications. Glad I found zilocar!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

ZILO is working out great for me!

First, I did some research to find which companies were the best and why and did some comparisons as to my needs for shopping for a used car . Since i was beginning the whole process I knew I would be checking the VIN numbers and histories of about at least 25 cars over the next few months. When i compared the reviews and the number of vehicles i would most likely be checking and the price , ZILO was definitely the best for me. So far it has been great eliminating many cars that first looked great in their online descriptions but bad in their vehicle history on Zilo!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Ownership Emphasis

While the quality of information is par with other services, the quantity is over and above. They show recent listings of the same vehicle along with photos and pricing along with history and ratings. It may have been the particular vehicle, but service records are missing which is troubling.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought my car blinded

I order the report after I bought my car online.i did it blinded but your report gave me peace of mind. I was a little confused because even the car had two previous owners it showed the cars was on sale 30 times, but I guess every time the owners modify the price it's register as a new sale.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Reasonably priced & comprehensive

Reasonably priced service & I appreciate having a bank of credits to draw from. Made it very easy to get comprehensive reports as I dove into the miserable task of finding a reliable used car for my son.
Only glitch is that the app isn't available on the Play Store. My son helped me get it through the website, but it would be great if it was readily available through the store.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Carfax for years and often…

I’ve used Carfax for years and often find that the information is not up-to-date or is it accurate. Zillow car was absolutely awesome. More information than I found in previous Carfax. I was buying a used car that had been sold at auction with a rebuild title. Your site included all the pictures from the sale of the auction, which gave me the confidence to buy the car and know what the issues were before I even looked at it! Totally satisfied and will use the service going forward! Thank you so much, Michael.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

A very comprehensive report

A very comprehensive report. It was easy to read and gave me good info to take with me to purchase the car. I felt comfortable armed with their information.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

First time user

In the beginning, the pointing to setup the account wasnt really clear and reset password that glitchy. Also, its not clear opt out from renewal.

But, outside of that, these reports are the best I have ever used and i have done many. They are very clear and easy to pull and share. They clearly touch each aspect of vehicle history. Luv the dashboard to easily go back and review reports.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

$4k saved

The site was recommended. I bought the 50-vin. Response was quick. The 1st vehicle was a bust. Zilocar assistance along with my mechanic saved $4k worth of repairs. Thanks, Zilocar.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

No Subscription; Report had Accident Pics

I purchased a used car with a salvage title. I wanted to know what happened to thr car to cause it to be salvaged. I wanted to pay a ome time fee and not have a subscription I needed to cancel just to get the report. Zilocar was straightforward with no surprises of having to do and cancel any subscription. My report even included pictures of the accident so we understood exactly where the damage was. I was very happy with and impressed with my report. I would definitely recommend.

23 February 2026
Unprompted review

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