The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
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United States
- zimadental.co.uk
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amazing.
i love this dental cleaning pod. it's changed my life. i don't know why i waited so long to get one. thanks zima dental!
Excellent customer service!
Excellent customer server It’s definitely the best I’ve seen! Quick response to my email and very helpful.
The product arrived very quickly and works great!
Bought a cheaper version …
Bought a cheaper version which only lasted a couple of weeks, and did not come close to cleaning like this one. I love it...but my mouth guard is the winner here.
Another victim to their sneaky subscription practices
I got an email saying my order was placed. I also do not remember subscribing for refills and I knew I wouldn't because we were moving. I also tried to go online to cancel future subscriptions and even though in there FAQ section they give you a step by step instruction- the problem is there is NO link or option to cancel. You can modify, skip, edit in a bunch of other ways but no option to cancel. There is also no chat option or phone number you can call for customer service. You can email but all you get is an automatic response saying there is a high volume of inquiries. This company seems like a scam and it's unfortunate because unlike many others, we actually like the product and do use ours. But I would never buy from them again.

Reply from Zima Dental
Excellent customer service
Having used a Zima pod for 11 months it unfortunately experienced an issue with the power supply. The company’s customer service among the best I’ve experienced. Offered replacement or 80% discount on an upgraded model which I accepted. Follow up emails regarding progress of the order. Excellent service all round and really pleased with the upgraded model
Having been using for long, so far so good
I’ve only been using my dental pod pro and UV case for a short while, but am enjoying the convenience of the case and simplicity of the pod. Customer service were quick to respond and adapt to some concerns. Delivery was slow, but would definitely recommend.
Love it all
Purchased to clean a guard that I use daily. It has greatly helped. Their site is easy to use.
CLEAN AND CLEAR RETAINER
My clear retainer had gotten extremely clouded, nothing I did would clean it up. After maybe 5 treatments, it has cleared up and I am very happy to use it again...I use it after each use in the evening...
I also used it to clean a gold chain and ring, both came up sparkling!!!!
I would highly recommend!!
Zima Dental comes with the cleaning…
Zima Dental comes with the cleaning tablets. I noticed the first time I used it how well my teeth felt …really clean and no after taste. I recommend anyone who has false teeth to purchase this product.
Very impressed!
Very impressed! My retainers have never been so clean. Would recommend. Great to have a product that actually works!
The pod is great
The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no exception and the polymer used to make it tends to turn it from white to orange even with daily manual cleaning. The Zima pod is definitely making a difference. I am really happy I bought it. Love the choice of colours too!
Love my new Zina travel dental pod
I received my new travel Zima dental pod right before I went on a trip. I love it! The rechargeable pod is easy to use without having to find a convenient plug and it's compact and easy to pack. Makes it so much easier to have truly clean retainers on the road.
I absolutely love my Zima pod and feel…
I absolutely love my Zima pod and feel so much better knowing my retainer is being cleaned well every day between the pod and the tablets. Customer service takes good care of any need I might have.
Having moved
We moved in the last half year, and Zima accidentally sent our package to the old address. I informed them of this and very kindly they quickly sent a replacement to my current address.
Excellent customer service
The customer service agent was very helpful. I do wish the pods lasted longer but I appreciated the replacement.
Customer Service
Customer Service is so important to me. My questions were answered quickly and thoroughly! That was most appreciated and made me feel valued! Thank you Zima Dental.
Issue with our subscription…
We had an issue with our subscription and Brian was extremely helpful. The products have been great and we highly recommend Zima dental.
First class customer service!
This was one of the easiest and the best customer service experience I have had ever! Employees were super helpful actually cared that my unit broke and replaced it. I had a working one back in my house I think within three business days. Couldn’t ask for better service!
LOVE Zima
LOVE Zima! They have the best products ...the pods are amazing . I use the tablets and they work great!!!
More important there customer service is unreal! They want you happy and they have the best communication! WOW! Lately I have had 2 companies that my order was all screwed up and I couldn't ever reach them....finally I took a loss of $$ because they had zero customer support.... ZIMA gave me faith back in buyin online!
Excellent customer service
Customer service is quick and products have been exceptional
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