Zima Dental Reviews 

Excellent customer service! 5 star! Quick shipping and high quality devices!

Exceptional product! The customer service was excellent and extremely responsive and professional. I would recommend this product. I wish I had purchased when starting wearing my retainer.

Customer service was exceptional!!
Prompt, very helpful and totally addressed my concerns.
Product is superior and is very effective at cleaning dental appliances. Would highly recommend!!!

Support was amazing and really quick. I already have two pods at home and love them!

Customer Service is 5*, very impressed.
I made an order and paid for next day delivery; however, I did not receive it the next day. I emailed and was immediately refunded the postage cost. Prompt response and resolution.

I’ve been very happy with Zima Dental. The products are high quality and work exactly as expected. What really stands out is their excellent customer service—they respond quickly, are always friendly, and go above and beyond to help with any questions or concerns. It’s refreshing to deal with a company that genuinely cares about its customers. I highly recommend Zima Dental

I reached out about a mis-delivery, and Zima Dental Customer Service was very helpful! We full investigated the issue, I was able to have my subscription re-sent to my address. Very quick turnaround!!

My order hadn’t come, it has been two weeks. Reached out and it was solved within an hour or two, and they sent my order out the next day

Excellent customer service by the entire Zima team. My son’s dental pod had an issue as it randomly stopped working.

The Zima team helped troubleshoot the issue which got it working again. I reached out again after two weeks with the same issue and Emily and her team immediately offered to replace our dental pod with the new dental pod pro at 80% off and a full 12 months warranty.

More companies should be this way! Thank you to Zima and the customer service team!

The Zima team was great. Seeing that my order might be delayed, they proactively reached out to inform me. They have the option to wait out to see if another color would suffice. This meant I could receive my order on a timely manner of I didn't want to wait. Thank you for the great customer service. It's rare to find.

Customer service is outstanding! Far and away better than what we have come to expect from companies that support customers worldwide. The team was prompt, professional, and efficient. I'd recommend their products, based on how great the work. Exceptional customer service is icing on top!

So much gratitude for the best trainer cleaner EVER!!!! I am in love with my pearly whites :)

I’ve been using the pod for more than 6 months and it’s been working as advertised. My Invisaligns are kept clean and clear with minimal effort. Also, I had a minor issue with my 6-month tablet subscription and the customer service experience was first class. Very fast responses and they resolved the issue quickly by sending me another box of tablets. Highly recommend!

Fantastic customer service from start to finish. My query was dealt with quickly, professionally, and with genuine care. The team kept me informed throughout and resolved everything far more generously than I expected. It’s refreshing to deal with a company that clearly values its customers and stands behind its products. I couldn’t be happier with the experience and wouldn’t hesitate to recommend them. Thank you again for such outstanding support!

Great customer support, Zima Dental! You went above and beyond to solve the problem! The Zima pod pro is working well and as a dentist myself and Invisalign provider I think it's the best you can do for your intraoral appliances using the cavitation of the ultrasonic waves . You can use it even just with water and not to use tablets every day which reduces the amount of chemicals you expose yourself and your family to. One happy wide smile here!

Dream customer service ! Amazing job team !!

I bought this before several planned trips as I still wanted to clean my aligners but didn’t want the bulk of the traditional pod. The travel pod is absolutely amazing…packs easily, takes up little space in the hotel and does a great job cleaning. I loved it so much, I bought one for my sister.

I’m very happy with my ZimaPod! It’s an excellent product that is easy to use and works exactly as expected. The ZimaPod helps clean, leaving my mouth feeling fresh and helping to prevent bad breath.
I also want to thank the support team for their outstanding assistance. They were responsive, patient, and very knowledgeable, helping me quickly with any questions I had. Their excellent customer service made the entire experience even better.
I highly recommend ZimaPod to anyone looking for an effective oral care device backed by an amazing support team. Thank you for a great product and outstanding service!

I have been using the dental pod on my aligners for the past year and am much happier cleaning them this way instead of using a toothbrush. Just recently ordered the tabs to use with my retainers.

They followed up with me very quickly when I wanted to use my warranty to get a replacement pod.
The process was easy and the responses were very prompt.