The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
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United States
- zimadental.co.uk
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Excellent product and company
Excellent product and company. The Dental Pod Pro took months of staining off my mouthguard. It’s looking clearer every day. I did have issues with the (terrible) shipping company and delivery process, but Zima was understanding and accommodating. The only recommendation I have for them is to switch shipping carriers.
Well worth the cost
I have been using these dental cleaning tablets for a while and am more than satisfied with them. They keep my night guard fresh and clean and as new and the whole apparatus is simple to use. The customer service is outstanding , responsive to email contact quickly and allowing me to put my order on hold when I still have tablets on hand and not loose my privileges as a subscription holder. I would highly recommend this company to anyone thinking of purchasing from them.
Bought a pod as a gift
Bought a pod as a gift and because I was receiving a lot of follow up sales and feedback emails, I contacted Zima to suggest providing a 'gift' option when buying to avoid the unnecessary and inappropriate follow up emails to the purchaser. The response was extremely considered and positive - very much taken in the spirit given. My experience with Zima has been exemplary,
When your order goes sideways, they make it right
Received dog supplements instead of dental pod cleansing tablets. I emailed to notify issue and got a response within hours. Not the first interaction with Zima Customer Services. They're always prompt, professional and courteous. They make things right. They reissued my tablets which I received in no time (delivery to Canada) and didn't have to return/exchange the dog supplements which I will gift. .
Love the unit
Love the unit, my second one. I actually like this one even better. I like that the unit is one piece vs my first which was the bowl and then the power pad it sat on. The new one is so much easier to use.
I’ve been using the Zima dental pod to…
I’ve been using the Zima dental pod to clean my Invisalign retainers, and I’m really impressed. I first saw the product on an Instagram advertisement, and after reading several positive reviews and watching a few videos, I decided to give it a try. The cleaning tablets are effective and easy to use, and I’ve already purchased more.
I love using the zima travel pod
I love using the zima travel pod. It is so easy to use. I look forward to taking it as I travel. I have been using the regular dental pod cleaner at home. I love how clean my retainers are.
This product is fantastic
This product is fantastic. My retainers last so much longer when I use Zima on a daily basis. I also commend the customer service with Zima. They are prompt, helpful and very respectful.
Excellent customer service!
Needed to pause my subscription
Needed to pause my subscription. Customer service (Cristel) was terrific to work with. Super responsive.
Superior customer service & excellent…
Superior customer service & excellent products.
I experienced impeccable customer…
I experienced impeccable customer service with ZIMA. I was a bit salty about a miscommunication, and the numerous contacts with the representative were outstanding. They never wavered, consistently kind and patient, taking swift and satisfactory action with my "demands". Their professionalism was humbling. Thank you for all your assistance with my requests. I am grateful
Excellent, personalised service
I made the error of not placing two orders together and when I noticed, made contact with Zima Dental. They responded immediately with courtesy and were very helpful. Gave me confidence in the company!
responsive + helpful
customer service rep was very responsive and helpful!
Quick and informative responses
Quick and informative responses! Sophie, Jessica and Emily all answered my inquiries - very appreciative!
The full size dental pod has performed…
The full size dental pod has performed so well I was excited when a travel friendly pod was brought to market. It is well designed and should provide years of great service.
Exceeded Every Expectation
An absolute 10+! Fantastic customer service with incredible response time. Bryan answered all my concerns immediately!
After a few years of using tablets in…
After a few years of using tablets in water to soak my retainers they became cloudy and very difficult to clean even with a small brush. After a lot of research I decided to buy a Zima Dental Pod and noticed a real difference after the first use - my retainers are clean and clear back to how they were originally. I would highly recommend.
totally pleased with my Dental Pod…
I'm totally pleased with my Dental Pod Pro. It's easy to use and cleans my aligners well and quickly. And the customer support is great -- quick and accurate responses.
Better than brushing
Was I brushing my night guard like I should? No.
But this not only does a better job - it’s also easier.
A+
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