Zinga Financial Services Reviews 

226
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, remarkable professionalism, and prompt communication throughout every single step of the mortgage application process. Reviewers consistently highlight how approachable and knowledgeable the advisors are, ensuring that all questions are answered thoroughly and efficiently. Some people also felt that the experts successfully handled complicated paperwork and went above and beyond to secure the best possible rates. Clients navigating their journey as first-time home buyers particularly appreciated the clear, patient guidance that turned a potentially stressful situation into a smooth and reassuring milestone.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional professionalism, dedication, and... See more

Service

Consumers find service to be exceptional, expressing deep appreciation for the professional, dedicated, and... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the supportive,... See more

Response time

Reviewers mention positive feedback about response time, highlighting that communication is exceptional and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful guidance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We would like to thank Seema Babber for her exceptional service regarding our mortgage application. We are very glad we came across her & thank her on every advise & step throughout. Very approachab... See more

Rated 5 out of 5 stars

Excellent service and support as always from Arifa Shakoor. As a longstanding client, she goes above and beyond every time looking through various options to choose the right fit for me. Always on han... See more

Rated 5 out of 5 stars

Working with Seema (Seema Babber) has been such a positive experience for us. She went above and beyond at every step — always proactive, patient, and truly thoughtful in her guidance. We felt complet... See more

Rated 5 out of 5 stars

I contacted Aditi very early in my home-buying process just to get a sense of how everything works, and I must say—if you are an immigrant buying a home for the first time, Aditi truly excels. She... See more


Company details

  1. Mortgage broker
  2. also in
  3. Financial advisor

Written by the company

We go the extra mile to help our customers with their mortgage and other financial needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

226 reviews

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No recent history of asking for reviews

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5.0

All reviews

(226)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently worked with Arifa Shakoor…

I recently worked with Arifa Shakoor From Zinga Financial Services to secure a mortgage for My home purchase and I couldn't be happier with the experience. Their expertise, professionalism, and dedication to finding the best solution for my needs were truly impressive.

From the initial consultation to the final approval, Arifa Shakoor was responsive, knowledgeable, and proactive in addressing my questions and concerns. They took the time to understand my financial situation and goals, and presented me with a range of mortgage options that suited my needs.

Their ability to negotiate with lenders and secure a competitive interest rate secured me Loan Approval.The entire process was smooth and efficient, with regular updates and clear communication throughout.

I would highly recommend Arifa Shakoor from Zinga financial Services anyone looking for a reliable and trustworthy mortgage broker. Their commitment to delivering exceptional service and results is unmatched. Five stars isn't enough - I'd give them ten stars if I could.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Seema babber is very…

Seema babber is very supportive,explaining everything very nicely,very helpful,very good in nature,didn’t get any problem to contact her she gave response very quickly,highly recommended😊🙏🏻thank you so much.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Navigating the mortgage landscape can…

Navigating the mortgage landscape can be overwhelming, but working with Aditi Sinha made the entire journey incredibly smooth and reassuring. From the outset, she demonstrated exceptional professionalism—keeping me well-informed about changing interest rates and guiding me toward the best mortgage deal tailored to my needs. Her thoughtful input extended beyond financing, offering valuable advice on location and insurance that truly made a difference. What stood out most was her approachable and personable nature, which turned a potentially stressful process into a positive experience. I wouldn’t hesitate to recommend her to anyone seeking trusted mortgage advice.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

As a first-time buyer, I reached out to Aditi Sinha for mortgage advice. Throughout the process, she was exceptional, always keeping me informed of any changes in interest rates so that I could secure the best rate available for my circumstances. She also offered invaluable advice on aspects like location and insurance. Her friendly approach made the entire experience pleasant, and I wholeheartedly recommend her as a mortgage advisor.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service aimed at 100% success , highly recommend

Seema was very capable and proficient at her work.
She worked extremely hard to find a suitable mortage provider in spite of unfavourable circumstances .She was prompt in sending the documents required and closely liased and communicated between me and the providers to make this successful.She is kind and very supportive .I am extremely happy with her services and highly recommend this service for customers struggling to find suitable mortgage

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Its been an absolute pleasure working with Aditi. She made everything possible. Big Thank You Aditi🤝

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service, good mortgage options

Aditi Sinha provided a great service for our for our mortgage. She was always well prepared with the different options and kept us updated during the process. Always available and provides feedback in minutes. Highly recommended company if you need mortgage.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Seema is a star human

Having Seema as a mortgage advisor was a blessing. She helped us navigate the complex situation with ease. She was always available to answer all our queries. She ensured we received the best option from the lender. Her warm and supportive professionalism is something we will always endorse and recommend that everyone do business with her.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Seema

I am very happy and satisfied with the services provided by my mortgage advisor, Seema Babbar! Securing a mortgage can be a stressful process, but Seema made it smooth and easy. She was always available to answer my questions, and proactively worked to get me the best possible rate. When the banks lowered interest rates, she immediately secured a revised, lower rate for me. Her attention to detail and dedication are truly impressive. I highly recommend Seema to anyone looking for a reliable and efficient mortgage advisor.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

If we can honestly give more than 5 stars, we would. Arifa went above and beyond with both our mortgages - we felt extremely comfortable with her advice and amazingly getting us the best deals. She knows her stuff!! Massively grateful for her kind help and services. Highly highly recommended. Sharma Family 😊

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Experienced and efficient broker

In January 2025 we embarked on a project of buying first buy to let property.
Even though we went through the process of buying our home before, we were still very stressed and nervous as this was BTL not a residential.
The mortgage and purchase process was very similar to what we did in the past, yet so different in many ways.
Therefore we decided to appoint a broker who would guide us through it.

We came across Zinga Financial Services simply by googling local brokers. They stood out in the search. All their reviews were very positive. Therefore we decided to contact them and see how things will go.

Now, I can happily say that I’m one happy customer.
Arifa who dealt with us from the start was always professional, knowledgeable, full of advise and very efficient.
She went above and beyond to get us the best product for both a remortgage of our residential property (releasing equity) as well as mortgage for BTL.
She simply made this process as easy and stress free as possible.

Therefore I have no hesitation in recommending her to anyone in search for an experienced, knowledgeable and efficient broker!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Professional and prompt advice and support

I had a pleasant experience while working with Arifa for my mortgage requirement to buy a house. Arifa was very professional and she always prompt with her communication. I still remember she was travelling to Germany for her personal work but still she was committed to complete paper work for my mortgage application. My mortgage application was joint one with my spouse. Arifa worked carefully to ensure all evidences related to our earning documented well to fulfill AML compliance of the lender. This helped to secure mortgage without any issue from the lender. Arifa is very knowledgable in her field and asset for her company. She also supported securing building insurance for my house. I would love to work with her in future for any mortgage or remortgage requirements.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Just wanted to say a huge thank you to…

Just wanted to say a huge thank you to Seema Babber in arranging our remortgage on a very tight dead line. She understood the tight urgency and the need to act quickly. She kept us informed every step of the way her efforts are commendable. I was so surprised in the way things moved so swiftly, our remortgage offer came through within 12 working days. So without a doubt I will always recommend Seema babber from Zinga financial services.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you, Aditi!!

We were so happy to be able to buy our home in the UK with an active and patient support from @Aditi Sinha. She has been a great help throughout. Without her sincere assistance it would have not been possible to get mortgage. A big thank you, Aditi. Wish you all the very best in your professional career and personal life.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly swift and professional…

Amazingly swift and professional service -

I contacted Aditi Sinha from Zinga Financial Services after being referred by a friend. My mortgage was up for renewal and was let down by my previous mortgage advisor with 3 weeks left my re mortgage date.
Aditi was prompt to understand the situation and requirements. Chalked up a plan, asked for relevant documents and managed to get us a good mortgage deal in less than 10 working days. Our mortgage was slightly tricky as we had to clear our help to buy as well, however she was very efficient in handling all of this. Throughout the entire process she kept communicating with updates.
Definitely recommend Aditi Sinha at Zinga Financial Services .
Thank you

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional mortgage advisor team

My house buying journey with this company has been exceptional to say the least. This is all down to the phenomenal service provided by Mrs Aditi Sinha. Right from the start she was very informative and involved in the process.She always provided correct advise and went out of her way to ensure that I get the best mortgage rate possible at that point of time. She kept me well informed throughout the entire process and was always available to answer my questions or doubts. The approval process was completed in really quick time and without any complications.Thanks to her I had a hassle free experience and I would not hesitate to recommend her for future prospective buyers. You cannot go wrong in choosing Aditi and her company for your mortgage needs!!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Arifa Shakoor

I recently had the pleasure of working with Arifa Shakoor. From the very first conversation, she demonstrated a deep understanding of the mortgage market and took the time to listen to my specific needs and financial situation. Her expertise was evident as she guided me through the entire process, explaining all the different options available to me.

What stood out the most was her commitment to providing personalised service. She was always available to answer my questions, no matter how small, and her responsiveness made me feel supported every step of the way. She worked tirelessly to find a mortgage that not only fit my budget but also aligned with my long-term financial goals.

In the end, I secured a mortgage that I never thought possible. I truly appreciate the hard work and dedication of Arifa, and I would highly recommend her services to anyone looking for a knowledgeable and trustworthy mortgage professional.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Aditi Sinha

I wanted to take a moment to thank you for your exceptional support and guidance throughout my mortgage application process. Your expertise, patience, and clear communication made what could have been a complex and stressful experience incredibly smooth and straightforward.

17 December 2024
Unprompted review

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