A group of us went here for dinner. 3 courses plus drinks. The service was alright. The food surprisingly good for a chain restaurant. However it all soured when we went to pay the bill. The BLC co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
**Belfast restaurant** Was told that the restaurant closed in 2 hours.We were slightly confused as we've never had a meal that lasted two hours. Waiter stood cross armed and tutted loudly when we... See more
I visited the Braintree Zizzi for my birthday with family in October. The service was poor and slow even though the restaurant was empty.our food arrived before our drinks so we had to ask for drinks... See more
We visited ZZ’s in Lancaster for my sister’s 40th birthday, and unfortunately, it was a huge letdown. Both the food and drinks were disgustingly overpriced for the quality and portions you get... See more
Company details
Information provided by various external sources
Zizzi is a chain of Italian inspired restaurants across the United Kingdom and Ireland.
Contact info
United Kingdom
- zizzi.uk
2.6
Poor
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ABSOLUTELY DISGUSTING
ABSOLUTELY DISGUSTING
10 of us went for a meal to zizzi in resorts world ! £300 down the drain , bland tasteless food ,not hot , plates cold , doesn’t represent Italian food at all total waist of time , we all were so unhappy from the pork meal to sea bass , to pasta dishes , yukkk even cocktails were watered down and tasteless ,I wouldn’t waste ur time , I don’t normally review, but I feel I should , to save anybody else from wasting their money!
18 June 2023
Unprompted review
Awful
Five of us went to Zizzi in Bromley and if we could give no stars, we would! Utterly appalling customer service, one of us waited over half an hour for a drink! The staff were inattentive and we had to keep chasing. The time between courses was diabolical. When our main courses arrived, two of us had burnt pizzas, the manager is clearly inexperienced in dealing with this kind of thing, she didn't even reduce the bill! We then waited almost 45 minutes for our deserts....The restaurant wasn't even busy, so no excuse.
15 June 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.