Zoggs Reviews 295

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and durability of the products, especially swimwear and goggles, noting they last for years even with frequent use. Many appreciate the comfortable fit, flattering designs, and the effectiveness of items like silver-lined swimsuits for warmth in cold water. The ordering process is frequently described as easy, with prompt and efficient delivery services, making the overall purchasing experience very positive. However, some customers also noted issues with product sizing, particularly with swimsuits being too tight or having limited bust room, and occasional inconsistencies in fit between items of the same size. A few other people also felt that the quality of some newer products, specifically those made with Ecolast material, was not as durable as previous versions, leading to premature wear and tear. Additionally, there were isolated complaints about delayed deliveries, missing order confirmations, and issues with courier services.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the good quality, comfort, and excellent fit of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the durability and longevity of products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of ordering and fast... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this swimsuit because I love going swimming at my local pool, but I always found the water a bit too cold. This silver-lined paddle swimsuit has been perfect for me. It provides extra warmth... See more

Rated 5 out of 5 stars

Great swimsuit delivered quickly. I was a bit worried about fit as the last one I ordered of a different style was a little loose around the gusset area when in the water - not ideal! This one fits p... See more

Company replied

Rated 5 out of 5 stars

love zoogs swimwear last a long time I swim in pools good service from zoogs costume is nice but not much room on the bust as I have big bust I would get size up just for this reason

Rated 5 out of 5 stars

Product arrived super fast, most comfortable goggles I have ever worn. The predator flex are great, make sure you use them with an anti-fog spray to avoid lens fogging in pool environments.

Company replied


Company details

  1. #19 of 38 best companies in Swimwear shop

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

295 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Goggles…

I found the Google's that I wanted very easily, and it arrived 4 days later and look absolutely fantastic and are made from recycled plastic

4 June 2026
Rated 5 out of 5 stars

Go Zoggs go - especially silver lined

Both lovely cossies, really lovely designs. Love the Zoggs silver lined and scoop back cossies. Joining my other two bought three years ago and still looking like new. Maybe a bit pricey but definitely worth their weight in gold.

3 June 2026
Rated 1 out of 5 stars

Parcel was not delivered

Parcel was not delivered. Sent with Evri. No idea who has received it - not me

29 May 2026
Zoggs logo

Reply from Zoggs

We are very sorry to hear about the trouble with Evri.

I can see you have since been in contact with us regarding this issue, and we are already working together towards a swift resolution to make this right.

Rated 1 out of 5 stars
Zoggs logo

Reply from Zoggs

I’m sorry to hear that you haven’t received your products. Our standard delivery window is within 2–3 working days. Please contact webshop@zoggs.com with your order number, and our team will be happy to track your order and help resolve this.

Rated 2 out of 5 stars

The bathers arrived with a small mark…

The bathers arrived with a small mark on them ?

3 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We're sorry to hear that your swimwear arrived with a mark on them. We take great care in our product quality here at Zoggs and would appreciate the opportunity to look into this further. Please contact at webshop@zoggs.com with an image of the mark and your order details and we would be happy to assist you

Rated 5 out of 5 stars

Excellent swimwear.

Prompt delivery and excellent swimming costumes. I have bought many times from ZOGGS and am never disappointed.
Thank you for proving such good products. I have also previously bought goggles and hats from you. All last well and are of good quality.

3 June 2026
Rated 5 out of 5 stars

Very good value…

The swimsuit was reduced by 50% so was very good value, and arrived really quickly. Fits well and the colour was just as on the website.

3 June 2026

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