Zoggs logo
Visit website

Zoggs Reviews 296

•
TrustScore 4.5 out of 5

4.5

Swimwear shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and durability of the products, especially swimwear and goggles, noting they last for years even with frequent use. Many appreciate the comfortable fit, flattering designs, and the effectiveness of items like silver-lined swimsuits for warmth in cold water. The ordering process is frequently described as easy, with prompt and efficient delivery services, making the overall purchasing experience very positive. However, some customers also noted issues with product sizing, particularly with swimsuits being too tight or having limited bust room, and occasional inconsistencies in fit between items of the same size. A few other people also felt that the quality of some newer products, specifically those made with Ecolast material, was not as durable as previous versions, leading to premature wear and tear. Additionally, there were isolated complaints about delayed deliveries, missing order confirmations, and issues with courier services.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the good quality, comfort, and excellent fit of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the durability and longevity of products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of ordering and fast... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this swimsuit because I love going swimming at my local pool, but I always found the water a bit too cold. This silver-lined paddle swimsuit has been perfect for me. It provides extra warmth... See more

Rated 5 out of 5 stars

Great swimsuit delivered quickly. I was a bit worried about fit as the last one I ordered of a different style was a little loose around the gusset area when in the water - not ideal! This one fits p... See more

Company replied

Rated 5 out of 5 stars

love zoogs swimwear last a long time I swim in pools good service from zoogs costume is nice but not much room on the bust as I have big bust I would get size up just for this reason

Rated 5 out of 5 stars

Product arrived super fast, most comfortable goggles I have ever worn. The predator flex are great, make sure you use them with an anti-fog spray to avoid lens fogging in pool environments.

Company replied

Company details

  1. #19 of 38 best companies in Swimwear shop

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great swimsuits. Last well in chlorine pools

Great, one swimsuit of two fit
The other, same but different colour way was narrower therefore too tight and will be returned. Shame as liked both.
Excellent fast delivery.
Good quality swimsuits that last and good for aquarobics

29 May 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the quality of your swimwear and the delivery service.

We're sorry to hear that one of the swimsuits did not fit as expected. If both items have the same support level and size, they should fit consistently. Please contact our team at webshop@zoggs.com, we take great pride in our product quality here at Zoggs and would like to take the opportunity to investigate this further and better understand what may have caused the difference.

Rated 5 out of 5 stars

Great service,helpful staff

Great service,helpful staff. Quick delivery.

29 May 2026
Zoggs logo

Reply from Zoggs

Thank you so much for your positive feedback, Excellent service is very important to us and our aim is for our customers to walk away with a positive experience.

Rated 5 out of 5 stars

Great site

Great site, good prices and above all good styles, quality and fit. Very happy 😊. I love the high neck styles being an older lady, please don't stop this style it's very flattering

26 May 2026
Rated 1 out of 5 stars

Where is my order

Where is my order? I order nearly a week ago? No courier's name? No tracking?

As this is my first order it's not a good start!

UPDATE:
Zoggs Customer Services were very prompt and attentive in looking into my case
Transpires they were badly let down by Evri damaging their package and pro-longed delivery
Zoggs have now redeemed themselves with exceptional Customer Service

26 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your review. We're sorry to hear that you've been disappointed with your experience.
We understand your concerns regarding tracking information and delivery updates. We can confirm that tracking details and a link to the delivery information were provided by email, and we're sorry if this was not clear.
We can also see that our team is in contact with you directly regarding your order and will provide an update this morning.
We understand that waiting for an order can be frustrating, and we're happy to help clarify any delivery updates.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look