Zoho Reviews 

The platform brings back the ease of completely managing my business's social media.

Zoho Social still remains my best scheduling App. very cheap and works affectively. you can schedule and post in all platforms at once. it makes my activities so easy, faster and less stressful. THANK YOU ZOHO FOR THIS WONDERFUL APP!

This is very useful for publishing content.

very dissatified, until you pay they will treat you like a priority, if you unsubribe they will delete the data without any further notice, dont go for this, its not worth, many other crm is there which can be considered

The ease of use
Overall, for the company's standard, the delivery was expected, yet the manner at which it was done really made the difference.
They have some other additions that will make the product much better.

soho social is simple and yet smart enough.

I recently started setting up Zoho Social for my small business. My goal is to simplify managing several social media platforms without having to log into each one separately. The initial setup has been fairly easy to follow, and having publishing, scheduling, and account management in one dashboard looks promising. I’m still in the early stages of testing the platform, so this is based on my initial experience. I’ll have a better idea of the overall value once I’ve had more time to use the features.

Premium software, priced excellently. I run several businesses from Zoho: Mail, Calendar, WorkDrive, Writer and Sheet every day, plus Social for scheduling across our brand accounts. Having everything under one login and working together means I'm not paying for a stack of separate tools. The packages are constantly upgraded, and the user experience stays easy even as my work has grown. It also connects to the AI tools I use, which has made Zoho the backbone of how I run things.

As a small non-profit organisation with a small team doing vital community work in Nigeria and across Africa, Zoho Social has been phenomenal in helping us manage our use of social media and social media channels. It has improved our visibility and we will recommend it for your use as an organisation or individual. Thank you Zoho, great application!

I approached Zoho intending to purchase one of its advertised packages. Over the following 10 days, my requests for an arranged call were repeatedly overlooked, a scheduled meeting did not begin on time, and I was ultimately directed to a discussion focused on an intermediary’s services costing more than £7,000. I never received a clear explanation of Zoho’s own packages or their prices, I am still unable to understand, why?

Based on my experience, I would urge prospective customers to establish exactly who they are dealing with and obtain written confirmation of all costs before proceeding. I found the process confusing, time-consuming and deeply disappointing.

In my time i have administrated over microsoft and aws tenants, i have been admin on high secure services, i have had to use MFA and 2FA throughout my career and been exposed to a multitude of password requirements and restrictions.

Never before have I met a security police as hostile to its own users as Zoho.

Update your password every 3 months despite using OTP instead to sign in (meaning you WILL forget the password when it expires and asks you to input it)? Use OTP AND MFA to sign in requiring access to multiple devices right there and then? Cant password reset yourself you need your departments Zoho rep to reset your password? Only stays logged in for a length of time that only makes sense to a daily user of zoho? An MFA that randomly resets itself off your phones authenticator basically locking you out?!

Yes all of that is true for Zoho. The most secure HR app on the planet.

For an app that I use maybe once a fortnight to input my expenses and timesheets.

My mobile banking app has less hostile security.

I submit my taxes once a year TO THE GOVERNMENT and signing into that portal is easier and quicker than signing into zoho once a fortnight.

Its not even good. Thats the worst part.

Even if this used Azure SSO to allow me to effortlessly sign in I would still consider Zoho to be bad.

Rant over. Back to signing into Zoho.

I run a small AI consulting business and schedule all my own social content. I moved to Zoho Social while setting up a 30-day content bank, and the bulk CSV uploader handled all 240 scheduled posts in one import — instead of me manually posting five times a day. The free plan covers X, Instagram, Facebook, and LinkedIn with no post cap, which is rare — the other tool I tested capped free posts and couldn't connect X at all.

The interface isn't the prettiest and it took me a bit to find my way around at first. But for getting a full month of content scheduled fast across platforms, it does exactly what I need, and the paid plan is reasonably priced for what you get. Solid pick if you're scheduling in bulk.

Terrible experience, clumsy system. Lack of integration with the other zoho apps, poor training, and it takes forever to give your money back.
Zoho books is good, the basic and standard version of the CRM is good. The rest of apps are redundand.
I am going to keep the zoho books and the free version of the CRM. Don't bother about the other apps

Impossible to get a hold of customer service for a refund

YIt is strongly advised to avoid engaging with this company. Their sales agents are relentless in their pursuit to sell you anything they can. Once you become a client, however, and encounter an issue requiring assistance, their support is practically non-existent. Despite excelling in renewing yearly subscriptions, this company is poorly managed. I have spent four weeks attempting to resolve a ZohoMail glitch without any success. In the end, I had to request a refund. It is best to steer clear of this company.

This is by far the worst company Ive ever come across in the bookkeeping and accounting industry. They will waste your time with broken bank feeds and continuous troubleshooting, trying to fix issues with their platform and banking platforms. Even the big banks such as Bank of America in my case. I HIGHLY ADVISE EVERYONE STAY AWAY FROM THIS COMPANY. They are cheap and you get what you pay for. Be warned.

It seems that Zoho introduces a new app every other week. Many are not ready for prime time when released. Rather than polish up their existing apps, they just release another one and nag you to buy it. User interfaces are clunky, but the apps get the job done – until they don't. That's when Zoho's horrible weakness is exposed. The company is based in Chennai, India. When dinnertime comes, they all go home. So if you're having a problem in the U.S. during regular business hours, too bad. You cannot call. You cannot chat. Your only option is to send an email and wait for Zoho employees to come to work the next day. Then you wait while they address others' issues that stacked up in front of yours. If the long-awaited response from the "customer service agent" doesn't solve your issue, you will have to reply to their email with additional info and wait another day for a response. A problem that might be resolved in a 5-minute chat could take a week. The idea that an online-only, software-as-service company doesn't have a 24/7 help desk is just mind-boggling and supremely annoying.

Never thought zoho social would be such an amazing platform for us. The seamless and everything sorted to make your social planning and scheduling a cake walk. We love it!

Zoho Social is a great platform that saves me a lot of tie across my two brands. I have been using it for many years.