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Rated 1 out of 5 stars

Paid for one year subscription, which stopped working after they updated their app. I reached out to them. They responded once and after that, they ghosted me when they could not fix the problem. I ev... See more

Company replied

Rated 5 out of 5 stars

I'm honestly more than happy using this perfect VPN, It's working better than many I've tried, even though in the country which I'm leaving the most of VPN providers are blocked and unable to by... See more

Company replied

Rated 5 out of 5 stars

Zoog VPN is easy to navigate and connecting was fast. In my six-month trial received from a promotion, the speed was good and the service was reliable.

Rated 5 out of 5 stars

I've been using Zoog for a number of months now. Excellent speed on a number of services especially streaming content. They support IKEv2 and have a generous number of nodes. The Android and... See more

Company details

  1. VPN Service

About ZoogVPN

Information provided by various external sources

ZoogVPN is a beautifully easy to use and trusted VPN service designed to secure and unblock your digital needs.


The complete all-round VPN solution comes with apps for unlimited devices, access to streaming media, military-grade encryption, Torrents friendly, Shadowing (for China, UAE, Qatar, Turkey) and Kill Switch feature.


Contact info

4.2

Great

TrustScore 4 out of 5

192 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good reliable vpn

I've been using this vpn for almost a year now. Despite attempts to tighten regulation by my country, Zoog VPN continues to work. Occasionally, problems that arise are solved. Tech support always respond.

30 November 2023
Unprompted review
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Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :)

Rated 5 out of 5 stars

I had problems with IPTV in Thailand

I had problems with IPTV in Thailand. The IP kept blocking. After installing the VPN my problems were over. I also believe I was subject to hackers. This VPN has stopped that. Thank you!

1 October 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for these words. It's extremely important to us!

Rated 4 out of 5 stars

Quite satisfied with the quality of the…

Quite satisfied with the quality of the service. Only a few problems with prime video which does not allow me to watch movies with the VPN active.

23 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for your feedback. We are sorry to hear that you are faced with this issue. Please contact us at support@zoogvpn.com and we will resolve it for you!

Rated 5 out of 5 stars

I've been using it for over a year now

I've been using it for over a year now. Everything works both on a PC, phone, and as an add-on in the Chrome browser. Responsive support. I like everything, I recommend it.

23 November 2024
Unprompted review
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Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :)

Rated 2 out of 5 stars

Browser Extension issues

Browser extensions always logout you and must again login. Other times stuck not connect and must delete the extension and install it again.
A lot of issues on browser extensions.
Also Kazakstan servers is late a lot because I see always yellow signal

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! We are sorry to hear that you are faced with this issue. Please contact us at support@zoogvpn.com and we will resolve it for you!

Rated 4 out of 5 stars

Happy Zoog Camper

Very happy with Zoog so far. Have tried a number of VPNs and always had the same problem, high speed in, low speed out. Not with Zoog. It has the best speeds out Vs input I’ve seen so far, including what are touted as market leaders.

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for these words. It's extremely important to us!

Rated 5 out of 5 stars

Works in Russia

Works in Russia, a lot of devices included.
Great speed, not all servers have nice ping for all the time.
Having problems with payments from Russia

22 November 2024
Unprompted review
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Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :) Please contact us at support@zoogvpn.com and we will assist you immediately with this issue!

Rated 5 out of 5 stars

Why ZOOG

I’ve tried several VPN’s and ZoogVPN has been the best I’ve had , I can highly recommend.

22 November 2024
Unprompted review
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Reply from ZoogVPN

Hello! We highly appreciate your feedback, thank you very much :)

Rated 5 out of 5 stars

Its link is very stable

Its link is very stable, and the speed of the Internet is OK.It keeps my network safe. Thanks a lot.
I have a suggestion. When the computer is not used for a long time, it automatically disconnects, or the computer shuts down without disconnecting.At this time, the computer can not connect to the Internet, whether it is the local network or the proxy network. I think this is a bug and I hope it can be fixed.

21 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for your feedback! We will do our best to resolve the issue you reported.

Rated 5 out of 5 stars

Realy good vpn

Realy good vpn! Thanks for your work!

3 May 2024
Unprompted review
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Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :)

Rated 5 out of 5 stars

Happy with the service

Happy with this service , would recommend them to my friends

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :)

Rated 5 out of 5 stars

Good service

Good service, good price, huge variety of servers, for 7 months seen no problems with service. Highly recommended!

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! We highly appreciate your feedback, thank you very much :)

Rated 5 out of 5 stars

I am a ZoogVPN customer and I am very…

I am a ZoogVPN customer and I am very satisfied, especially with the support in case of interruptions or connection issues. I recommend it to everyone, and I am sure I will remain a ZoogVPN customer for a long time.

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for these words. It's extremely important to us!

Rated 5 out of 5 stars

Stable and fast VPN

Stable and fast VPN, I like it

22 November 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you so much. We highly appreciate your feedback :)

Rated 5 out of 5 stars

fast

fast, safe, and works well to access my HBO even in China!

9 October 2024
ZoogVPN logo

Reply from ZoogVPN

Hello there! Thank you so much for your feedback :) It's extremely important to us!

Rated 2 out of 5 stars

My experience with it was terrible

My experience with it was terrible. Having bought a subscription for 1 year, I do not get a normal opportunity to connect to the servers of the conditional USA. I use different protocols and different servers, it connects only through Wireguard, but after connecting using this protocol, Internet access is simply limited. With the rest of the protocols, the error "Failed to connect try another server or protocol" is reported. I used VPN for about 3 months, I endured it because it was possible to connect somehow, but now, when no protocol gives a connection except wireguard, which in turn simply does not load sites as if there is no Internet at all. In general, my experience is not worth the money spent.

10 August 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you for your feedback. We are sorry to hear that you are faced with these issues. Please contact us at support@zoogvpn.com and we will do our best to assist you immediately!

Rated 5 out of 5 stars

VPN experience

I paid for premium account, and it worked well. Servers switches fast, and the connection speed was also fast.
But I ran into some limitations on the my ip-telephony side. It stopped connecting to the Internet.

I started to consult with Zoog support team, and they react very fast. Also i send my request to the IP-telephony support, and there they told me, that these limitations are on the IP-telephony side itself and in my case, i must use only browser extentions.

After that, I asked Zoog for a refund, and within 2 days I received my money back.

Despite my situation, i gladly recommend this VPN for usage. But first of all, you must check that all programms will work well after you run VPN.

29 January 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello! Thank you so much for sharing your experience. We highly appreciate your feedback :)

Rated 5 out of 5 stars

Router VPN setup

Great service. Very quick email response and professional support.

1 February 2024
Unprompted review
ZoogVPN logo

Reply from ZoogVPN

Hello Kris! Thank you so much. We highly appreciate your feedback :)

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