ZoomMail reviews Reviews 

77
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

they market their services by flood spamming dozens of our users and from multiple email domains in an attempt to evade filtering. We've blocked these domains plus others! zoommailnews.uk zoo... See more

Rated 1 out of 5 stars

Spamming on a massive scale. They're sending unsolicited emails from David Hazzard that we have never opted-in. Must have bought the email addresses in bulk as my three different business mailboxes r... See more

Rated 1 out of 5 stars

Spam, unsolicited email from David Hazzard. Never opted-in to their marketing. Their privacy policy states: "The ZoomMail service helps companies send opt-in email campaigns. It is against o... See more

Company replied

Rated 1 out of 5 stars

SPAM Email Marketing Company - Another company that feels they are above the law and can spam people with emails that land in their spam box's. Never trust a company that spams you as most spammers ar... See more

Company replied

Company details

  1. Internet Service Provider

Written by the company

For the latest customer reviews see www.zoommail.co.uk/reviews


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1.9

Poor

TrustScore 2 out of 5

77 reviews

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1.9

All reviews

(77)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SPAM Email Marketing Company

Email marketing company, who shows their lack of understanding in internet marketing by spamming companies who are unlikely to uptake.

I received 8 emails yesterday from “Mr D.Hazzard” Clearly software driven marketing!

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service. I highly recommend

With our prospect lists and ZoomMail first class email delivery, we know the message is getting to the right people, we are un-earthing quality leads and closing profitable business. Thankyou ZoomMail

11 March 2021
Unprompted review
Rated 1 out of 5 stars

Spam email to our company addresses

Spam email to our company addresses. Never subscribed or looked at the website. Why would you trust a company that feels the need to send unsolicited mail shots touting their service. Wouldn't touch with a barge pole out of principle if this is the way they act. GDPR doesnt seem to apply to these muppets, so I wouldnt trust them with my data or custom

9 March 2021
Unprompted review
ZoomMail reviews logo

Reply from ZoomMail reviews

Hi Andy,
Sorry you received an email you didnt want to. There is still confusion over GDPR. We communicate under the 'legitimate interest' legal framework within GDPR.
Every Email has an honoured unsubscribe, subsequently someone cannot re-import your email address into their account.
If you dont want to use the link please feel free to forward the email to us and we will remove you, support@zoommail.co.uk.
Regards
ZoomMail

Rated 1 out of 5 stars

Spamming

A company that is spamming me for new business is in itself hard to trust BUT one that offers email marketing and is breaking GDPR legislation is a big red flag.

I never signed up to this but have received countless emails.

9 March 2021
Unprompted review
ZoomMail reviews logo

Reply from ZoomMail reviews

Hi Carl,
Sorry you received an email you didnt want to. There is still confusion over GDPR. We communicate under GDPR's 'legitimate interest' legal framework, where you can email market to prospect lists.
Every Email has an honoured unsubscribe, subsequently someone cannot re-import your email address into their account.
If you dont want to use the link please feel free to forward the email to us and we will remove you, support@zoommail.co.uk.
Regards
ZoomMail

Rated 5 out of 5 stars

Great customer service, great product

Powerful email marketing platform with a personal touch and great customer service. Gary, Seb and David have all been a pleasure to work with: courteous, knowledgeable and helpful at all times. We've been satisfied with the software and have had some very good results. It works well and is very easy and intuitive to use, I especially like that it is simple to create and manage multiple groups/segments to target with campaigns, adding and removing subscribers is straightforward too. When I call I'm straight through to one of the team in the UK - no waiting on hold, no language barrier, and they know you personally. Exactly what I was looking for.

3 March 2021
Unprompted review
Rated 1 out of 5 stars

It's a spam-focused company.

It's a spam company.

If you are here to complain, make sure you also report it to the ICO, they know how to deal with this kind of company.

Got emails from them sent to different addresses in my company. We'd never sign up with some of them to any newsletter or account anywhere, so how they got those address and why they think it's fine to spam us just shows how this is a company not to get involved with.

Their replies here are just a standard text with a "we give an unsubscribe button" and fail to address the core that is that they are obtaining these e-mails god knows how and shamelessly spamming people.

3 March 2021
Unprompted review
ZoomMail reviews logo

Reply from ZoomMail reviews

Hi Anthony,
Sorry you received an email you didnt want to. Every Email has an honoured unsubscribe, subsequently someone cannot re-import your email address into their account.
If you dont want to use the link please feel free to forward the email to us and we will remove you, support@zoommail.co.uk.
Regards
ZoomMail

Rated 1 out of 5 stars

ZoomMail need to walk the talk

Got an email from ZoomMail fishing for business. Hard to take ZoomMail seriously when I did not opt in to receive marketing from them and the email address they used was scraped from our website. Walk the talk, ZoomMail!

16 February 2021
Unprompted review
ZoomMail reviews logo

Reply from ZoomMail reviews

Hi Jeff
If you forward the email to us at support@zoommail.co.uk, we'd be happy to unsubscribe if you arent comfortable using the honoured unsubscribe link.
Regards
ZoomMail

Rated 1 out of 5 stars

SPAM Company

Another company pretending to be something

A line from their website "ZoomMail strictly adheres to GDPR and data privacy compliance regulations and we have some of the most stringent security policies in place for managing your contact and e-mail marketing data."

Yet the only way we knew about them was from SPAM mail to most of our email accounts

9 February 2021
Unprompted review
Rated 1 out of 5 stars

Spammers

Spammers. Why would you ever consider using a company that sells marketing yet has to send unsolicited spam to get new customers?

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Seb, in particular, was very helpful

Seb, in particular, was very helpful, answering any questions that I had and he was a nice guy too.
The software looks good, am starting to have a play with it now, looks like it should be promising.
Its much easier to use than Mailchimp.
I recommend that you give it a try!

8 February 2021
Unprompted review
Rated 5 out of 5 stars

A personal and great company... Use them!!

David and Gary have helped me so much in getting my emails out to potential customers. They understand my business. I sell payment solutions payment terminals EPOS IN fact anyway you want to take a payment we can do this!!

Jill Silluzio

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Attentive staff, helpful tech team!

Ran into a couple of problems but Seb was very helpful with sorting them out for me. Always attentive and quick to reply. The tech team were also great in helping me design the e-mail more to my liking and fixing some sending issues. Great company, would recommend.

28 January 2021
Unprompted review
Rated 1 out of 5 stars

Spammers

Spammers. Very unprofessional, if this is how they handle their own marketing then I wouldn't touch them with a bargepole!

13 January 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! - ZoomMail don't comply with GDPR. Don't reply to Subject Access Requests.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product, fantastic support!

Excellent product, and highly recommended.
We come from using MailChimp, after getting fed up of it wrote our own email program but as our marketing is starting to grow, thought we should look at something designed for use and found ZoomMail.
Great support from the team also, particularly Seb who is always on hand to assist.
Thanks to the guys, and keep up the good work!

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Refreshing

Zoom offer not only an email marketing platform, but also 1-1 support and advice every single time. Gary in particular has really helped us get our campaigns off on the right foot. Highly recommended, old school person to person customer service.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful service, excellent results...

I am relatively new to email marketing so really appreciated the guidance and help I recieved in setting up a mailshot. I found the instructions from Gary to be be clear and easy to follow, moreover, from my first distribution, I received some really positive (and somewhat unexpected) results. Hugely impressed, very happy and grateful! I would recommend using ZoomMail to anyone.

17 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service, cost effective.

There is number of different email offerings on the market. Having tried a few I found ZoomMail stood out as it is easy to use, very cost-effective with the benefit of not being locked into a contract. What's more, the team is very responsive and helpful.

8 September 2020
Unprompted review

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