Zoverstocks Reviews 205

Ordered CD's via Amazon marketplace.Cancelled 30 mins later but they said that it had been posted. It hadn't! It arrived several days later, so I completed a returns form which arrived via PC. Returned items with proof of postage kept. They haven't refunded and deny all knowledge.Amazon don't want to know.
Avoid these crooks at all cost.If they are now with Music Magpie then that's a bad move as MM used to be very good

I waited for three weeks for a CD from these guys most recently. I made three other orders from different companies since and have received all orders from the other companies, but still nothing from this company. When I contacted the seller they said the courier lost it in the mail and would refund my order within 24 hours. I've ordered from them through Amazon in the past and the shipping took for ever then too. They won't be receiving dime one from me anymore. They magically have 4 stars on Amazon, but it seems every independent rating site I've looked at most people give them 1 star. Seems like Amazon might be ditching the poor reviews to fluff up this terrible company with terrible service. Do yourself a favor and spend the extra duckets somewhere else and skip this company.

They truly must send stuff by pony express I ordered a product from them it was shipped on August 4th and now on September 1st it still has not arrived I will never order from them again plus they don't give a tracking number to track it from how do companies like this stay in business poor service!

I've purchased items from Zoverstocks on many occasions and yes they take a while to send your stuff BUT it always arrives within the estimated delivery window and it arrives in good shape. You really can't complain if they get it there on time and it arrives in the condition described, new or used.

I wouldn’t advise anyone to buy from them especially if they are providing free shipping, I bought an item on the 3rd of May it was shipped the same day using pony express I guess cause it’s the 20th of May & it’s still not here. They also conveintly don’t provide any tracking information. Too busy feeding & watering the horses

Beware they are now called musicMagpie

They were incredibly dodgy with me cancelling my order due to "lack of stock" and yet had the product up again at a higher price.

Avoid!

Possibly the worst company I have dealt with, and guess what they don't care what we think because they are 1p cheaper!
do not use them they are a terrible company who will rip you off, if at all possible. I am looking in to how to take them to court, it’s not the money (less than £30.) it’s the principle

Ordered a CD from them. Waited 6 weeks for it and never received it.

they told me . that they had issued a refund 3 weeks after the order which I
have not received. It took Amazon to get them to pay it recently.

I've ordered cds from them for years they always take long time to get but always have quality cds and the price is always 10 dollars under music store prices I will continue to order from them just wish they would tighten up on sooner delivery times

HORRIBLE. I ordered three timed from them and never received anything. Not even a refund or response. RIP OFF FRAUDULENT non company.

I ordered a DVD that was Region 2 and discovered that fact within a two-hour range. When I requested a cancellation of the order, they did not respond. They just shipped the DVD. Amazon is going to hear about this, and I will make Amazon refund my money if they fail to do so. They have no business allowing this merchant in their ranks.

Took them more than a month to ship a book they claimed to have on stock. Used the wrong invoice address and refused to send a corrected invoice.

refused to refund or replace defective merchandise. One entire CD was blank. This may be why so many reviewers think they are selling bootleg products or intentionally buying defective stuff to foist on would-be customers.

ordered 2 cds used 17 days ago but nothing and no tracking. not good

Ordered the Man with no name trio log you. Movie does not work at all. Can't find option to send back. Movie cost twenty dollars.

Bought doezens of games from them and only had to return one that was scratched. I was able to return the item and they were prompt with my refund. Will continue to buy from them.

Great and very big 2nd hand CD seller (and other stuff). In amazon, if they have the product, they usually sell it 0.01 cheaper than the chapest of the rest.
Merchandise arrives fast, and if there is a problem, they attend fast and professionally.
The only flaw, in my opinion, is that, when you ask for specific information on a product, they cannot supply it, as they cannot reach the product to check it.

They advertise new product and ship used, open (possibly bootlegged) product. I returned the product as directed via USPS Priority so I could track and have documentation of delivery and they claim they never received. Clearly a lie. Shop elsewhere.

I have bought a lot of music, books and DVD's from the guys over the last few years. Their prices are good, and the description of the condition of an item is always understated - if they say it's 'very good' it's pretty much pristine. I can't give an opinion on after sales service becasue I've never had an issue that needed resolving.

Big company who thinks it can treat customers like criminals, and Ebay and Amazon let them get away with it as profit. Hundreds of bad reviews and unhappy customers don't count as long as the money comes in.

Really, pay a few p more and deal with companies who aren't quite as terrible as this monopoly building megashop that just rips off people wherever it can