ZOWIE EuropeReviews 

I bought the zowie ec1-dw because they discontinued the wired ec1-c. The mouse shape is excellent for my 195mm hand and i appreciate the simplicity of it it being driverless. Why have you discontinued the wired version though, I hate wireless peripherals, its not a mobile phone its a mouse that never leaves my desk. They are infinitely more prone to failure than a wired variant regardless of whatever marketing jargon you use. They supply a usb c cord to attach but the connection is weak amd easy to pull out. Ive used epoxy resin to bond the cable into the mouse as a last resort before binning it and refurbishing my original ec1. If this was wired I'd give it 5 stars. Please make wired mice again, not everyone is a complete sweat amd no one wants a massive clunky receiver cluttering up their desk. Oh and the worst part, its 50 quid more expensive than the wired version. I expected better from zowie

Well as the title says, I was deeply disappointed by the manufacturer.
For those who want to learn more, I will describe the story in detail:
First BenQ MOBIUZ EX2710Q monitor purchased on 03/25 on Amazon and arrived defective with a burnt pixel. On the advice of the manufacturer, according to whom I had been very, very unlucky, I returned the monitor to Amazon and following the words said by BenQ according to which buying two monitors both with the same defect would be almost impossible, I purchased another one at a higher price in trust of the manufacturer's words. New amazon order:

Item ordered on 15.04, arrived after a few days... Exactly worse than the first, three burnt pixels. Regretfully, I contact the manufacturer who I quote verbatim "we are very sorry that he has found two monitors with the same defect, a case study that is incredible". However, they weren't sure if they could replace it for me, because three burned pixels are acceptable according to European standards because they are not present in the central quadrant (according to them). However, they underlined that it was "an incredible case study".
I wrote an email to the manufacturer where I expressed all my displeasure and disappointment and where I said that I would also initiate the return of this second defective monitor to Amazon.

After a while the manufacturer contacted me telling me that they had excellent news: that BenQ management had agreed to replace the defective monitor with a new one TESTED in the laboratory (in exchange for the return of the second monitor purchased from Benq) to avoid further inconvenience. Hesitant I accept the proposal, giving the producer another chance. Sure they would have solved the problem. It would have been a monitor tested in a laboratory, so I thought that just as they said "to avoid further inconveniences" it would have been impeccable from this point of view.

The new unit from Holland tested by benQ arrives on 06/05. I didn't want to believe it: the exact same defect! Burnt pixel in the upper right quadrant. Feeling ridiculed, disappointed and regretful about what had happened, I thought that by contacting the manufacturer he would bend over backwards to remedy the event and instead I quote the response: "Officially it is not a model with 0 bright pixel standards. If you want the guarantee of 0 bright pixels, you can consider purchasing a model with the right specifications to meet your needs. It is considered a normal market standard that some pixels on the panels are bright and are considered acceptable [...] to take into consider another model with a higher pixel guarantee, clearly these products have a higher price range." .

Personally I believe that receiving a monitor with the same defect is bordering on ridiculous given that it is a "new and tested unit". I can't believe that the operator missed the bright pixel since I personally immediately noticed it already on the black screen when starting up.
Gentlemen, it's statistics: 3 monitors tested, all three defective, with a 100% probability of incurring the unpleasant defect.
However, I must also point out that they offered me a new replacement but that they did not guarantee the possibility of not running into a faulty monitor again.
Personally I think I wasted time, money and felt cheated by the BenQ company.
If they couldn't guarantee me an efficient monitor they shouldn't have offered me a replacement, but let me return it to Amazon.

I lost more than a month and a half in this matter, I started the return to Amazon and I will have to return the third monitor to BenQ. I think they speak for themselves!!!

Case: #00559183
RMA: O01014

I am English but live in Italy. Had a problem after almost 3 years of use with my W2700 projector after firmware update resulting in, occasionally, the bottom of the screen was cut off. I raised a case with Benq support which was outstanding throughout. It looks, unlike some support sites, that, rather than being passed from one person to another, you communicate with one person , in my case 'Rossella', throughout. Rapid, friendly, professional guidance and responses resulted in my projector being courier'd to and from the BenQ service centre where they not only fixed the fault, but also changed a chip that repaired 2 stuck pixels - something which I had not mentioned when raising the fault. The projector came back fully recalibrated too. From leaving my house to being returned totalled 9 days. Simply put. an example of how post sales support should be but seldom is nowadays.

I have bought an expensive display targeted for designers (Benq PD2725U) and it has a flickering problem. I have tested on 4 different Macbooks, both M1 and Intel - same problem. I have filed a warranty case with Benq.eu but they told me it's not their problem but Apple problem. How do you release a display for designers that doesn't work with Mac???

Thanks to Zowie for providing me a replacement unit for the Zowie EC2-C after connection issues.

I've always used BenQ monitors since 2015. I have never had a issue with a monitor I have purchased. I will be getting a 144 or 240 in the future.

got s 240hz monitor with dyac premium, honestly incredible for csgo. anyone debating to get one or not, your best bet is getting one

fast shipping but you need to think about changing the courier. ups are just terrible. still waiting for my monitor when it was supposed to come 3 days ago. just look at the reviews at them. dhl, dpd - much better