Zyma Technologies Reviews 93

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

We changed to ZYMA about 3 years ago and all went well until they changed server last weekend. On Monday we found emails were going out okay but we could not receive any. Zyma support did manage to so... See more

Rated 5 out of 5 stars

Five stars for five years and then you not only blew it Zyma for us by not re registering our name, even though we had paid for 12 months hosting including domain renewal until June 2017 but did not... See more

Rated 5 out of 5 stars

We needed to host a support ticket system away from our main hosting network. So all we needed was a simple hosting solution on which to launch a ticket centre application - one that won't s... See more

Rated 3 out of 5 stars

Few complaints about their hosting which is quite good - but they have moved from telephone support to email only, via a Ticket system. Whilst this is quite responsive and really quick sometimes, they... See more

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3.1

Average

TrustScore 3 out of 5

93 reviews

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Rated 5 out of 5 stars

amazing servers

Zyma is the most stable, powerfull, easy-managing, robust, secure and scalable server service I have used in years, with more than 10 years of experience on web development full time and freelance, you can trust me on this.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

Number 1 Service

I've been with Zyma for over 5 years and have had no issues with the services they provide. Zyma is quick to let customers know if they need to update software like Wordpress etc, also if there's a security breach Zyma is quick to act and let you know what's going on. Price is a big factor for me and Zyma gives the best service for me and a low affordable price. Uptime is 99.99 like they said and I've not experienced any down time to my website over 5 years :) and the support is second to none with it by email or their excellent online live help 10/10 in my opinion.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

The best I've found

Great hosting, rarely down and for the price - it's unbeatable. They give you so many options and choices to literally do what you wish with your site.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

Really supportive

Really supportive , great prices and an all round great product, they host my emails and my various domains, never an issue

16 May 2017
Unprompted review
Rated 4 out of 5 stars

Pretty good

Pretty good . Customer service great! Always been happy to help when ive had a problem, customer for over 3 years now.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

I've been with Zyma for more than a …

I've been with Zyma for more than a year now. What can i say, These guys ROCKS. Affordable and cheap but no compromise on quality and customer service is just great.

I would highly recommend if your'e looking reliable and economical hosting service with UK based servers.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

I've got 2 domains hosted with Zyma

I've got 2 domains hosted with Zyma. I love the fact that the hosting lets me spin up whatever CMS I want, with cPanel for getting at the really nitty gritty things. Zyma's support has been excellent and they've resolved all my queries quickly and professionally.

15 May 2017
Unprompted review
Zyma Technologies logo

Reply from Zyma Technologies

Hi Neil, Thank you for your kind comments. We appreciate having you as a customer, and its been a pleasure hosting your websites. We take customer service very seriously as a hosting provider and are glad you are very satisfied with our services.

Thank you for taking the time to write a review.

Zyma Tech

Rated 1 out of 5 stars

Terrible & illegal

Worst hosting experience, ever. After my account was deleted for no reason, after all the other issues I have encountered with them, they didn't provide me my domain name (nor a money return) because of a bad review I have left them previously. Here is our conversation:

Moe (Support Team) 29 May 17:03
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Please remove the negative review from Trustpilot and Reviewcentre if you want us to setup the redirect.

Me 29 May 17:04
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I have bought a domain name from you and so I would like to point it to ------. How is that related to website hosting?

Moe (Support Team) 29 May 17:04
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We cannot help you unless you remove ALL negative reviews.

Me 29 May 17:37
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I do not understand why are you threatening me.
Moe, I think it is the best now if you get your manager to me.

Moe (Support Team) 29 May 17:38
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If you don't remove the negative reviews we cannot help you.

12 January 2017
Rated 1 out of 5 stars

Not trustworthy, not contactable

My firm uses Zyma to host its website. On 20 December 2016, Zyma made unauthorised changes to our DNS records which led us to lose all emails for 24 hours. I attempted on numerous occasions over a period of several weeks to get an explanation from Zyma as to why it made these changes. It has consistently failed to respond. It has a telephone support number advertised but this number is never answered and calls are never returned. It fails to respond to emails. I tried also to contact the sole owner and director of Zyma Technologies who is listed at Companies House. This individual failed to answer any of my calls or messages. TrustPilot aims to help people find companies they can trust, and readers may wish to draw their own conclusions about whether Zyma is trustworthy.

4 January 2017
Unprompted review
Rated 1 out of 5 stars

LOST IMPORTANT FILES THROUGH INCOMPETANCE

We changed to ZYMA about 3 years ago and all went well until they changed server last weekend. On Monday we found emails were going out okay but we could not receive any. Zyma support did manage to sort it out online but stupidly deleted all our emails leaving us with orders, inquiries, artworks etc. for the last 3 years gone. An unbelievable and costly error which should have been averted by backing up the files first.

7 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Never had a problem - very pleased. Any minor issues are fixed rapidly like you would expect from a world-class service provider.

16 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After having problems with a previous hosting company, it was time to switch and we are glad that we did.

When Zyma transferred everything across they did it with such efficiency it was quite amazing. They kept me informed through-out and then set everything up for me to continue with the web site and company.

I cannot fault them on any level. Recommend them to everyone.

31 May 2016
Unprompted review
Rated 5 out of 5 stars

Great value Wordpress hosting

I've used Zyma for a while and recommended them. They probably offer some of the best value packages in the UK for hosting with lots of unlimited features. I host my Wordpress blog (gloopa.co.uk) with them and have had no problems to date.

8 April 2016
Unprompted review
Rated 4 out of 5 stars

Great Value Web Hosting

Having been with Zyma for over four years I would have no hesitation in recommending them for web hosting. Not only do they provide excellent value in terms of server specification and speed for the price but customer service is also prompt, efficient and reliable. Their control panel is a little basic, involving manual updates but I've not found it to be any problem. For value hosting with UK support you will be hard pressed to find a better alternative than Zyma.

28 February 2016
Unprompted review
Rated 5 out of 5 stars

Helpful and great service

Have been a customer for many years and the last 3-4 years without any problems or issues. Always helpful, always reachable. Fully recommended

5 January 2016
Unprompted review
Rated 1 out of 5 stars

Disgracefull

paid for 3 years of hosting and sorry i did. dont reply to tickets have now said they cant host site as its xcart, changed my password on my account to stop me leaving luckily my old host had copy or i would have lost my webpage. terrible company very bad attitude by staff and now i have to try and get my money back from them hopefully without involving the police

30 December 2015

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