Great products, dodgy postage!
Products perfect as usual. However this time my items were delivered in a bag rather than the usual box. You could feel throuh the bag that it was a dildo/vibrator! Embarrassing getting that off the postie! Not impressed with that aspect.
Reply from Lovehoney
Hi Rachel,
Thank you for taking the time to review your Lovehoney experience, and I'm sorry that you were disappointed by the packaging.
We pride ourselves on our discretion as our customer's privacy is paramount, so you can be confident that this will be fed back to our warehouse for quality assurance.
As a gesture of goodwill I have awarded some Oh! Points to your Lovehoney account; I hope this goes some way to compensate for any inconvenience caused.
Kind Regards
Kat
Lovehoney Customer Care