omega standard was less than i out of 10
points 1
asian lady who was looking after chch office was very abrupt we called in to see if we could pick car up 1 day early
happy to pay for additional cost.seemed to be full of cars anyway we couldnt pick a car till 12o'c next day car needed servicing however seemed over 30 cars available
she was training new person and was very abrupt everytime we asked question took over 20 minutes to fill in forms
new employee was very embarrassed i have never met somone so abrupt.example we would start to ask question she would put her hand to tell us to stop talking.
anyway next day we picked up car at noon new person served us all okay
on 5thday car we stopped car for 10 minutes to look at views above hills in stockton mines ,car would restart flat battery
luckky motorists came by who had jumper leads and car restarted.
when we got back to westport rung you call centre and new car was arranged for us to pick up in nelson.
person in nelson airport branch very good and most helpful
we then proceed on to drop car off at chch airport branch.we were flying out on wednesday morning and called in on tuesday afternoon to arrange being dropped off on wednedsay morning at airport
staff member there said they we all losing jobs on wednesday night and we had to get our own way to airport
as we couldnt risk missing flight on wednesday we dropped car off on tuesday.
not very impressed with service again

we are out of pocket by $38.00 taxi fares from rental depot to motel and motel to airport

bruce kerse