Omega Rental Cars - Christchurch City Reviews 292

TrustScore 4.5 out of 5

4.7

252 Lichfield Street, 8011 Christchurch, Christchurch Central, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

reliable car good service smooth booking, driving, dropping off, friendly staff being trusted for holiday travel

Rated 5 out of 5 stars

I call Omega rentals a 1 stop experience for car rental. We had 1 ride picking up in Auckland & returning in Christchurch. Omega even offered booking our Interislander tickets for passengers & car.... See more


Company details

  1. Car rental company
  2. Car accessories shop

About Omega Rental Cars - Christchurch City

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

  • 252 Lichfield Street, 8011, Christchurch, Christchurch Central, New Zealand

  • +64 3 377 4558

4.7

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
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1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Christchurch Airport

Female staff member picking up vehicle rude and unhelpful. They had details of my flight which arrived about 4.15pm, rang at 4.30 and told too bad too sad no more shuttles get a taxi, office closes at 5 so Id better be quick! $22 later for the 5 min drive. I was not happy and was told get the rental or dont we are closing. Another person from the UK was in the office returning a vehicle and told bad luck too - get a taxi. I did take the vehicle and dropped off the other guy to his hotel - he was grateful. A week later when I returned the vehicle they apologized to me and refunded the taxi $. Didnt change what an awful experience it was when you have just landed into a city and it was still before 5pm in the afternoon! I use to live in Christchurch so knew my way around but for visitors I would be pretty upset

27 October 2023
Unprompted review
Rated 5 out of 5 stars

reliable car

reliable car
good service
smooth booking, driving, dropping off, friendly staff
being trusted for holiday travel

1 December 2022
Rated 5 out of 5 stars

I call Omega rentals a 1 stop…

I call Omega rentals a 1 stop experience for car rental. We had 1 ride picking up in Auckland & returning in Christchurch.
Omega even offered booking our Interislander tickets for passengers & car. Marvelous!
They are quick in replying to queries. Really a perfect local rental with very reasonable price compared to big international brands.

15 September 2022
Rated 5 out of 5 stars

Omega Rentals were top

Omega Rentals were top. Seamless, friendly, accommodating, they fitted the right vehicle to me and were available and accommodating to my calls when I was enroute and changed my plans. Would definitely not hesitate to use Omega again

26 February 2021
Rated 5 out of 5 stars

Awesome rental

One of the best cars company I ever rented with.
Reliable and recent cars, quick renting process and much better price than others. Will hire again with them in the future.

26 January 2021

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