Three Cheers for Record Power! About a week ago I went onto the website to order a set of standard jaws for my RP2000 chuck. Clicked through and paid. Next day I had an email to say the order was cancelled. I tried again and sure enough next day an email proclaimed the order cancelled. Turns out that the chucks are obsolete and parts cannot be obtained from RP. I was wanted to know why they were advertised as available on the website and that no reason was given for the cancellation. I suggested this was below their customarily high standard of customer service. They agreed and actually sourced a set and have sent them to me free of charge. So Record Power are now top of my Customer Service list and will become my supplier of choice. Thank you Record Power.