Review of Icewear


Rated 1 out of 5 stars

Shockingly disappointing for the Money

I was very, very disappointed with the quality of the jumper I ordered. I didn't feel it represented good value for money, it wasn't anything like what I expected and I'm unfortunately left with no birthday gift for my husband as I spent all my money on this jumper! I emailed the company to say how disappointed I was and asking how to return the item and still haven't heard back, after several days. The item arrived very quickly, which was great, but sadly, that is the only good thing I have to say about it and it now looks as if I'm going to have to pay a fair amount of money to return it. Definitely wouldn't recommend this merchant at all, sadly.

10 February 2023
Unprompted review

Reply from Icewear

Dear Jo,

Icewear takes all complaints seriously and we are very sorry to hear that you feel disappointed with your purchase. A reply was sent by one of our agents to your e-mail last Monday (13.02.23) with instructions to return the item, if you did not receive it please be so kind to check your junk/spam/promotion folders to see if it landed there.

Kind regards,
Icewear Support