Placed my order with them and a week and a half went by with no updated. Can see they're a relatively small company so wasn't too annoyed so sent off a email, then another a few days after when there was no reply. Received a text saying that it'll be sent out, saw it updated as shipped with no tracking number. Another week and a half with no tracking number, messaged them twice after asking for a tracking number or an update and just met with 'I'll find out for you' then no response. Great having a good line of contact with the company but not when you don't receive answers. All in all took just over a month to receive my parcel.