Avoid - too small - fee issues
Too small for the amount of people - had 50+ people in the gym at one point.
Issues with Direct Debit coming through at almost double the price! Was told that the paperwork that went out detailing my membership fee was automated and was actually wrong, then tried to get 30 days notice out of me at a price I didn't agree to!
They conceeded and let me leave without notice, but only after I complained that they'd breached the terms of their contract by trying to charge me more than the contract stated - automated or not, a contract is a contract!
UPDATE: I've unsubscribed from their mailing list half a dozen times and am STILL recieving emails and text messages. Sort it out.
Reply from Energie Fitness
Hey Tom,
I hope you're well.
Firstly, we are very sorry to hear that the facilities available in this énergie gym are not of a satisfactory level to you as we aim to provide an environment to all our members that motivates them to reach their goals. We're glad to hear the payment issues you faced have now been resolved and we again apologise for any frustration this has caused you.
With regards to the continuous communications you have been receiving, please contact the énergie gym directly and they will be able to assist you.
Thank you for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team