Review of PureGym UK - Newcastle St James


Rated 3 out of 5 stars

No Security in the locker room

No Security in the locker room, lockers can be open after putting locks. Lost my money bag with money.

14 October 2023

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are sorry to hear that your bag was stolen from you whilst you were in the gym. Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings. Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement:

• Members are solely responsible for their own belongings when visiting PureGym. PureGym accepts no responsibility for any loss or damage to property.

Thanks, PureGym.