Snowhill - Don't use the lockers
The equipment is OK as far as PureGyms go and the atmosphere is much more pleasant than the Broad Street PureGym. The showers are also nicer than Broad Street PureGym. However the security
of the women's changing rooms in an absolute state. 90% of the lockers seem to be broken or seemingly hogged by selfish people who have locks on the only ones that work (seems like the rule about overnight locker use is unenforced). After just a few visits my locker was robbed despite having a padlock on it. Another woman's toiletry bag was taken by the same thief.
Thankfully I had no valuables in there but I go to PureGym to save money, not have £40 worth of skincare and personal care items stolen from a supposedly locked locker. The layout makes theft very easy. I think in future I'll go to a different gym where the lockers actually work. What a shame.
Reply from PureGym UK
Hi Sarah. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are very sorry to hear about this experience.
Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings.
Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement:
• Members are solely responsible for their own belongings when visiting PureGym. PureGym accepts no responsibility for any loss or damage to property. Thanks, PureGym