Was ok. Didn’t like the entry system. There was no cleaning equipment left out. No windows open. Music was random. No staff about. Glasgow Hope St. …However, I went with my son, who made it better than if I had gone alone, so he gave it the extra star..!
3 September 2024
Reply from PureGym UK
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system. The POD doors monitor entrance with individual 8 digit code.
Our gyms will be deep cleaned every night with high-grade anti-viral disinfectant. The team will also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence. We also include within the Gym Rules to bring a gym towel on your visits to wipe down kit after use.
Regarding all points raised, we would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym