Not the best
Not the best, took a call mid sign up, & I then had to contact customer service…but no phone contact….online only, made it eventually but awkward to start, let’s hope it improves now I’ve joined
30 September 2024
Reply from PureGym UK
Hi David - Thank you for taking the time to leave this rating, we always appreciate and take on member feedback.
We are always keen to receive feedback so we can improve our service so it would help us if you could get in touch directly to provide more information about where we may be able to improve.
It's great to see you have now been able to join. We look forward to seeing you in the gym and making great progress in your fitness journey! Thanks, PureGym