Review of PureGym UK - Leeds City Centre South


Rated 2 out of 5 stars

Unsafe

Equipment is broken and unsafe, and has been the duration of my membership - I’ve hurt myself too many times trying to participate in classes on faulty spin bikes. (Once upon a time you might expect businesses to take this seriously, but it seems there are no consequences so they won’t be improving any time soon.) PureGym have also essentially decided to switch off the air con for ‘the environment’ (money) - I nearly passed out during classes over the summer. The staff are great (hence the additional star) but unfortunately have their work cut out for them. The owner of PureGym has exposed his true colours and I expect absolutely nothing from this business. Many of us have been stuck there with it being the only reasonably priced gym around, but at this point it isn’t worth any amount of money.

7 October 2024
Unprompted review

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information so this can be investigated further. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym.