Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience this has caused.

When signing up you will have access to the gym straight away, unless a delayed start date has been added.
Just make sure to log out and back into your PureGym App to see this updated.

If you do experience any issues with your membership please reach out to our Member Services team who can investigate this further. Thanks, PureGym