This was my first visit to this Gym
This was my first visit to this Gym. The Female and the Disability Toilets were not working!!!
We went on the Treadmill and every few minutes there was a strong smell of Sewage. Trying to train with the smell of sewage is pretty unpleasant.
Reply from PureGym UK
Hi Jennifer. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused on your visit.
The changing rooms were closed for essential maintenance from 12/11/24 (8am) - 13/11/24 (5pm) and all members were contacted via email ahead of this date.
Extra access was added during this time to use Plymouth Marsh Mills & Torquay
If signed up on the day you would not have received these communications, and we are sorry for this.
If visited on another date outside of the above please reach out to our Member Services team who can look into this further. Thanks, PureGym