Review of PureGym UK - London Sydenham


Rated 1 out of 5 stars

Trouble using blue light card discount

Trouble using blue light card discount. Also, your page asked me for all my bank details long number plus account number plus sort code plus exp date plus 3 digits on back. This is illegal but I still gave the details and the payment kept being declined tens of attempts. At the end I tried it after 2 days again and it just asked normal details and at the end it worked.

27 November 2024

Reply from PureGym UK

Hi Ralitsa - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Taking the long number and the CVV number is normal practice with authorising any online payment.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you with your membership. Thanks, PureGym.