⚠️ AVOID ~ SHOP ELSEWHERE ⚠️
⚠️ AVOID ~ SHOP ELSEWHERE ⚠️
Customer Service? Ha don’t make me laugh! There is no ‘service’. Sheer ignorance to ignore emails is what they do.
Was considering purchasing anyway and saw at checkout if you opt out of paying an extra £3.15 on top of delivery, and your goods are damaged in transit or go missing then it waivers them out of taking responsibility!!
What the hell?? I’ve never heard of such tripe and intended negligence and surely that cannot be right in this day and age.
I’ll buy similar from another brand, thanks all the same! Don’t be lulled into a false sense of security with their aesthetic website. Read the reviews.
One time I’ve been so pleased to read Trustpilot prior to a purchase ~ but in all honesty, their lack of response for months should have been enough.
⚠️ AVOID ⚠️
Reply from Ferris Wheel Press
Hi Samantha,
We’re sorry to hear about your impression of our service. Please know that if an order ever arrives damaged or goes missing, you can always reach out to us directly and we’ll work with you to find a solution. Our goal is always to make sure our customers feel supported and cared for.
If there’s any way we can improve your shopping experience, we’d love the opportunity. You’re very welcome to contact us at support@ferriswheelpress.zohodesk.com
so we can make this right for you.