Hi Gary - Thanks for taking the time to leave this review! We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Thanks, PureGym