Review of PureGym UK - Derby


Rated 3 out of 5 stars

Decent Gym with Room for Improvement

It’s an okay gym, but the machines and furnishings, including the lockers, are in need of replacement. The gym equipment is showing signs of wear and tear, which affects the overall experience. In comparison, facilities like the Mentor Centre and other nearby locations seem to offer better quality and maintenance.

27 December 2024

Reply from PureGym UK

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym