Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

You can get a PIN reminder here: https://auth.puregym.com/account/forgottenpassword

If you experience further issues, please get in touch with us directly with the Gym Manager/Member Services to provide more information (such as date and time or names etc.) we can look into assisting you with this. Thanks, PureGym.