Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

You can get a PIN reminder here: https://auth.puregym.com/account/forgottenpassword

If you're still unable to login, could get in touch with us directly with the Gym Manager/Member Services to provide more information (such as dates and times or names etc.) we can look into assisting you logging in. Thanks, PureGym.