Review of PureGym UK - London Aldgate


Rated 1 out of 5 stars

Yesterday I took memebership and in app…

Yesterday I took memebership and in app it’s still showing membership in progress i can’t access the app

27 January 2025

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. It sounds like you may just need to update your app, could you try logging out and back in please? This should clear any old cached data and keep your app up-to-date.

If you are still experiences issues, could you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you further. Thanks, PureGym.