Review of PureGym UK - Brentwood


Rated 1 out of 5 stars

Just paid up but no classes are…

Just paid up but no classes are available whatsoever??
I think I am cooling off already.
Update 24/02.
Hi,
I can't find any phone number to talk to anyone.
What is it please?
I also noticed that yoga classes are only available for extra charges. That is quite disappointing as makes membership a lot more expensive than advertised.

23 February 2025

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

It sounds like your app isn't up to date, could you try logging out and back in please? This should clear any old cached data and keep your app up-to-date.

If you still experience issues, could get in touch with us directly with the Gym Manager/Member Services to provide more information we can look into assisting you with this. Thanks, PureGym.