Great gym and better support
I had a problem with the APP and access to the gym (day pass) and they reacted quickly and gave me the solution. I highly appreciate their close contact and willingness to help. Sincerely, I did not expect this kindness and efficiency, if many other businesses would be like them...
In terms of Gym - facilities, I am very satisfied. The facilities are great, well equiped, even training in the pick hours, I felt comfortable. The team on site is very kind. 100% recommendable. I will come back.
Reply from PureGym UK
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
If you have signed up with an existing PureGym account a welcome email confirming your pin will not be sent out to you as this will be the same one linked to your existing account. We do apologise for any inconvenience caused.
Any issues recovering your PureGym Pin please reach out to Member Services on email or socials for further assistance. An adviser will be in touch to assist further as soon as possible. Thanks, PureGym