This is the worst gym ever
This is the worst gym ever , I get to the gym and the app logs it self out , now I am stuck out of the gym. Took me good 30mins to get here. There is no email with my pin that should had been sent to me , I do the retrieve pin thing but it didn’t work. This is total rubbish
5 January 2025
Reply from PureGym UK
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
You can get a PIN reminder here: https://auth.puregym.com/account/forgottenpassword
If you experience further issues, please get in touch with us directly with the Gym Manager/Member Services to provide more information and we can look into assisting you with this. Thanks, PureGym.