poor equipments, hot place, complicated member portal
the brooklands gym is not good. equipments are in poor state. plus i did not see any value of continuing. on top of it its so hot inside, that you dont feel like doing workout.its on top of boiling restaurants and stink like you are in hot hell. I was on a 3 month rolling period assessing if it will be good and can i and under the impression that it would cancel after that. But the money was taken from my account. their website doesnt have any feature to check your cancelation terms. for everything you have to mail which is weird. i emailed them on the day the money was taken saying that my 3 month rollout was done and if they can refund. answer i get is that they cannot refund. Any decent gym, one might expect 2 things. reminder emails about continuing memberships so customers know if they have to cancel or not and atleast the website should have a simple feature of 'Cancel button'