In accuracy on website
I went on the website to check class list which showed lots of Pilates through the week , once joined showed only one class which I have to pay for and not available in off peak so now have to go through process of getting a refund
7 May 2025
Reply from PureGym UK
Hi Annette - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and are sorry to see this is one star. If you have suggestions regarding the classes, the best way to pass them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym