Review of PureGym UK - Birmingham West


Rated 1 out of 5 stars

The manager Marlon was extremely rude

The manager Marlon was extremely rude, he threatened to kick me out of the gym and put hands on me because I was simply helping another gym member. This is a community gym where we are encouraged to help each other and support each other. I find it very difficult to understand why this assistant manager felt so threatened. I feel disrespected, this also promotes bad mental health and bad self esteem as you are not encouraging people to talk amongst themselves without being questioned. VERY UNPROFESSIONAL. Especially after he physically threatened me.

21 May 2025

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review. We can see this incident has already been investigated and communicated to you. If you have any further concerns then please contact Member Services. Thanks, PureGym