On or about 5th June telephoned TQ12 taxis and was given a quote verbally of £150 for a six seater taxi to take 6 people from Torbay to Denbury on Saturday 8th June, leaving Torbay at 1700hours, and collecting the same six people from Denbury at midnight and returning them to Torbay. The price was broken down as £70 for the journey out and £80 for the journey home, this was accepted and agreed, and confirmed via email by the company. We were all collected and taken to Denbury, we checked with the driver he was collecting us at midnight and showed him the email from his company regarding the agreed costs, he was not happy about the return cost quoted, and agreed to collect us as per the confirmatory email. At midnight he arrived punctually as planned, but said he wanted £100 to take us back to Torbay. As a group of 6 we felt this was very unfair and underhand to wait til collecting us at midnight and demanding a 20% increase on the fare. The chances of getting another six seater at midnight on a Saturday being nil, so we paid up. This is not right, the quote was given verbally and in writing and agreed by both parties. We all felt this demand was wrong and will avoid this company at all costs and will share this very poor experience with others.
Beware, the written (email) quote you receive may not be honoured!!!!!!