Ordered doors and ironmongery
Ordered doors and ironmongery, expressing I needed a complete order on the Monday. Which I was promised would not be a problem. I arrive Monday morning as agreed to find less than half my order available! With the second half due in the following day! When I explained this wasn’t the arrangement, I was told the person I dealt with was on holiday and they would have to check with them before confirming! Making me out to be a lier!!! I then had to drive to another depot to collect the rest of my order!! Worst customer service I’ve ever experienced!!!!!
10 June 2025
Reply from Howdens