Review of PureGym UK - Sheffield Millhouses


Rated 1 out of 5 stars

Horrible experience

Horrible experience. Bought a day pass and the code provided didn't work. Unable to get any help from staff due to none being around. Pressed the buzzer for help and again no response. In the end I had to download the app and use the QR code to get in and due to the time taken to actually get in, i was only able to utilise the service for 30 mins for the price of 7.99. Wouldn't recommend.

14 June 2025

Reply from PureGym UK

Hi, thanks for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear this. Please could you reach out to Member Services via email or social media DM and they will be happy to take a look and advise you further.

We apologise for any inconvenience.

Thanks, PureGym