Review of PureGym UK - London Clapham


Rated 2 out of 5 stars

Visiting from the US

Visiting from the US, I wanted to partake in the gym culture here. Imagine how lucky I felt that there was a gym a short jaunt from where I’m staying. It was the closest gym but for some reason its day pass cost nearly twice as much as further and cheaper Pure gyms. I decided that it was maybe still worth it so I made my way here. I had trouble getting in and since it was a Sunday, the place was completely unmanned so I felt really silly messing with a keypad trying to get inside the first set of doors. Finally I figured it out after 5 minutes and made it inside. Machine selection is okay but not great. I did see the Pride flag hanging from the balcony so I decided to give two stars.

15 June 2025

Reply from PureGym UK

Hi, Thanks for taking the time to leave this review, we're sorry to see it's 2 stars.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym