Price confusion
After I joined the material and information received has been great but there was a great deal of confusion re prices with multiple adverts for lower prices and non acceptance of discount vouchers etc. not sure how I ended up paying a joining fee and a higher monthly price than advertised
16 June 2025
Reply from PureGym UK
Hi Janet. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We would advise reaching out to Member Services who will be happy to take a look at your account and advise you further.
Thanks, PureGym