Requires changes…
Changes need to be made to the format of the Gym to replicate the previous two companies formats.
All cardio machines downstairs in the big space that is hardly used and the eight machines and free weights up and down stairs plus extra machines I have mentioned before. Waiting times for certain machines is becoming unacceptable to myself and numerous others.
The Gym is still good value for money however.
Reply from PureGym UK
Hi Shaun, Thanks for taking the time to leave this review, we're sorry to see it's 3 stars.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym