I joined Letchworth Gym having…
I joined Letchworth Gym having previously been a member at Marylebone and Hitchin. The App is very confused and while I have an email confirmation that I am a member of Letchworth it only shows me Hitchin classes!!
Reply from PureGym UK
Hi Keith. Thanks for taking the time to leave this review.
We would like to apologise for any inconvenience caused by this. If you're using the Members' Area on our website, head to the class timetable section and use the drop down menu under 'Displaying classes to' to pick the gym timetable of your choice.
If you're using our app, head to the Bookings section and use the orange 'filter' button to pick the gym timetable of your choice. More information can be found on our Help Centre as well: https://www.puregym.com/help-centre/
If you are still experiencing issues, please can you expand on the issues that you have encountered with our Member Services team so they can assist with this. You can contact them at member.services@puregym.com.
Thanks, PureGym